Telecom Technician C

AEP; Cambridge (OH); Hybrid; USD 88,000 - 97,000; Full time

Job summary

AEP is seeking a Telecom Technician C at the Cambridge, OH service center to perform basic to intermediate installation, testing, and maintenance of telecom equipment. The role emphasizes safety, documentation, and adherence to NERC CIP standards.

You will gain knowledge of telecom technologies, support ongoing operations, and collaborate with teams to ensure reliable power communication networks. The position offers a 2-year progression with C2 and C1 levels, opportunities for training, and a

Qualifications

• Associate degree or 2-year technical degree or equivalent military training/experience.
• Or high school diploma with a minimum of 3 years of related work experience or industry knowledge.
• Must demonstrate basic to intermediate telecom technical skills and knowledge.

Responsibilities

• Assist with basic to intermediate installation, testing, and documentation of telecom equipment.
• Troubleshoot and test electronic and optical equipment and systems; perform maintenance as needed.
• Maintain records, drawings, and data for work performed.
• Read and interpret electrical prints, diagrams, and asset records.
• Support training for employees in lower classifications and ensure safety compliance.
• Respond to emergency call-outs and support 24x7 operations.

Skills

Telecom installation

Troubleshooting

Documentation

Safety compliance

Electrical/electronics

Fiber optics

Networking basics

Team collaboration

Education

Associate degree or 2-year technical degree

High school diploma with 3 years experience

Job description

Category : Technical Speciality/Skilled Trades

Job Summary

The Telecom Technician C will perform basic to intermediate level installation, maintenance, repair or replacement, testing, and inspection of various Telecommunications equipment, systems, and infrastructure. This role will work to gain knowledge and understanding of various Telecommunications technologies, business processes, and business partner requirements; and will work to gain knowledge of emerging technologies. Technician C will perform these tasks under immediate or general supervision according to the task level and will adhere to standard practices and procedures. Technician C is a 2-year, 2-step progression program with job levels C2 and C1.

Job Description

Telecomm Technician C:

What You'll Do:

• Assist in performing, or perform, basic to intermediate level installation, acceptance testing, and documentation of various Telecommunications related equipment and systems. (May assist in performing, or perform, higher level work for next-level training or as assigned.)
• Assist in performing, or perform, basic to intermediate level troubleshooting and system testing, maintenance, and repair of electronic and optical equipment, infrastructure, and systems. (May assist in performing, or perform, higher level work for next-level training or as assigned.)
• Maintain accurate records, reports, drawings, and other data required for all work performed.
• Inspect and maintain test equipment, tools, automotive equipment and safety/protective equipment in good working order and compliance.
• Demonstrate the ability to read, understand, and update electronic and electrical prints, diagrams, and asset records related to Telecom equipment and technologies.
• Demonstrate the ability to operate tools and other equipment necessary to perform job duties.
• Assist others as requested or assigned and provide training and guidance to employees in lower classifications.
• Perform all duties in accordance with the Company’s safety rules and operating regulations, NERC CIP and environmental compliance and practices.
• Respond to emergency callouts as required.
• Perform essential job functions and tasks as defined in lower-level job descriptions in the Telecom Technician Job Family and other duties as assigned.
• Successfully complete all assigned training.

The Technician C must achieve a working knowledge and demonstrate intermediate level technical support skills in one or more of the following technology examples, as assigned by leader:

• Transmission and Distribution station data networks, SCADA (supervisory control and data acquisition), distribution automation systems, smart grids, and telecom for other utility systems.
• Generation and Renewables facilities telecom voice and data systems.
• Transport systems, such as microwave radio, fiber optic, and other transport/wireless systems.
• Land Mobile Radio System: P25 site electronics and mobile radio installation, support and programming, and RF antenna systems.
• Fiber optic cables, fiber splicing, testing, and termination/connecting methods.
• AC/DC electrical power systems, including basic understanding of circuits and components of distribution and transmission stations and networks.
• Telecom wiring and cabling requirements, installation methods, and industry standard practices.
• Networking systems that include routers, switches, wireless access points, and related devices.
• Infrastructure support equipment and facilities such as DC chargers/rectifiers, batteries, UPS systems, generators, transfer panels, security and monitoring, HVAC, grounding and signal cabling, site access roads, site yards, fences and gates, shelters, towers, and antenna systems.
• Specialized support of centers such as transmission and distribution dispatch centers and control centers, customer call centers, data centers and other specialized locations.
• Proven ability to work independently as a Fiber Optic Splicer, including fiber splicing, termination, testing, and troubleshooting.
• Experience installing, commissioning, and troubleshooting transport equipment.
• Experience installing, commissioning, and troubleshooting network equipment.
• Strong troubleshooting and problem-solving skills with the ability to identify and resolve technical issues in a timely manner.
• Ability to read and interpret technical drawings, schematics, and equipment documentation.
• Working knowledge of applicable safety practices, standards, and procedures.

What We're Looking For:

Education Requirements Listed Below:

• Associate degree, or equivalent 2-year technical degree, in electrical engineering technology, electronic technology, or related technology field; or military training/experience in related technology field;
• or High school diploma with a minimum 3 years of related work experience or industry knowledge.

Work Experience Requirements Listed Below:

• Must demonstrate knowledge of basic level technical support skills equivalent to a Telecom Technician Apprentice I and have a minimum of 3 years of technical work experience in addition to education requirement.

For internal candidates (AEP Employees) Only:

• Must have a minimum of 1 year of satisfactory work experience, equivalent to, or as a Telecom Technician Apprentice I.
• Must have successfully completed all required training for the previous job level; and demonstrated/successfully tested the knowledge, skills, and capabilities required of an experienced Telecom Technician Apprentice I.

Other Requirements:

• Must possess and maintain a valid state driver’s license.
• Exhibit AEP competencies that are always expected of every employee. A positive attitude, respectful behavior, and genuine support for teammates and leaders are necessary.
• A strong electronics / telecommunications aptitude is desired and essential to success.
• Overnight travel and daily travel for work as required.
• Be adaptable to work schedules and priorities that may change.
• Be available for call-out and planned overtime as necessary to support our 24x7 operation.
• Demonstrate computer and application skills needed to perform assigned Telecom work and documentation. Demonstrate effective oral and written communication skills.

Drive Time Requirement:

• Successful candidate must live or be willing to relocate within 45 mins of the Cambridge Service Center (6558 Glenn Highway Cambridge, Ohio 43725), OR the Zanesville Service Center (1900 Licking Road Zanesville, Ohio 43701)

What You'll Get:

Telecomm Technician C: $42.45 - $46.79

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

#AEPOH

Compensation

$42.45 - $44.62

Physical Demands

The Physical Demand Level for this job is: M – Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Light Work

Equal Employment Opportunity

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

Share

Details

“Knowing that I am part of team that is making the power grid safer and more reliable gives me a real sense of responsibility and enthusiasm for coming to work every day.”

Perform all types of work involved in the construction, maintenance, rebuild, removal, operation, testing and inspection of energized or de-energized generation, transmission and distribution facilities. Assist in responding to emergency call-outs on station trouble and coordinating prompt restoration of service to customers as required. The following list sets forth the principal duties required with the degree of supervision normally given. This list is not intended to limit assignment of work or the degree of supervision under all operating conditions. Employee may perform miscellaneous, related, and incidental work in addition to that specifically outlined below. The following reference is provided as a guideline for persons responsible for directing the duties and responsibilities of assigned personnel, to assist in the safety and development of employees, and is not intended to limit assignment of work or the degree of supervision under all operating conditions: DIRECT SUPERVISION - When a qualified person is working with/hands-on with the person performing the designated task. IMMEDIATE SUPERVISION - When a qualified person is near the structure/equipment and is in constant visual and/or verbal contact to the person performing the designated task. GENERAL SUPERVISION - An employee of equal or higher classification, knowledgeable of the task at hand and not necessarily at the job site. QUALIFIED PERSON - Station Electrician or Supervisor who is knowledgeable of the task or work to be performed, and is capable of performing the appropriate emergency rescue.

Perform semi-skilled manual work, maintenance and operating duties in connection with power plant operation, as assigned. Job duties may vary, depending on the line-of-progression (Operations, Maintenance or Coal Yard).

Assist with technical and specialized work of a skilled nature in connection with electrical and control systems; analysis, detection and repair of single loop control systems , electronic devices, communication systems, and instruments such as meters, gauges and regulators; assist others in making tests, surveys and layout work and the development of reports documenting results.

AEP offers generous time off, competitive pay, and educational opportunities to help employees advance their careers.

Our culture is purpose-driven and team-oriented: we combine innovation with a customer-first focus to deliver reliable energy and brighter futures.