Telecom Retail Store Manager - Lead & Grow Sales Teams

BluFox Mobile; Cicero (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Performance incentives

Health Insurance (Medical, Dental, and

Vision Insurance

401(k) Retirement Plan

Paid Training and Leadership Dev

Paid Vacation, Sick Time, and Personal

Career Advancement Opportunities

ESOP available at select locations

Annual Blufox Winners Circle Trip

Job summary

Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our location. This role offers the chance to coach a team, drive sales, and impact business results in a fast-paced telecom retail environment.

We value strong leadership, customer service, and performance management, with opportunities to advance across multiple states as Blufox Mobile grows. Competitive compensation and benefits accompany this key leadership position.

Qualifications

• Previous experience as Retail Store Manager, Sales Manager, or Wireless Retail Manager.

Responsibilities

• Lead, coach, and develop a high-performing retail sales team.
• Recruit, interview, onboard, and train new employees.
• Foster a positive, customer-focused, and sales-driven culture.
• Conduct performance reviews, coaching sessions, and development planning.
• Drive store revenue and exceed sales goals.
• Monitor KPIs including sales performance and customer satisfaction.
• Identify opportunities to increase customer acquisition and retention.
• Implement sales strategies that support company growth objectives.
• Deliver exceptional customer service and ensure a best-in-class customer experience.
• Resolve customer concerns quickly and professionally.
• Build relationships with customers and the local community.
• Ensure team members maintain expert knowledge of Comcast Xfinity products and services.
• Manage daily store operations, scheduling, and staffing.
• Maintain inventory accuracy and merchandising standards.
• Analyze sales reports and business metrics to improve performance.

Job description

Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our location. This role offers the chance to coach a team, drive sales, and impact business results in a fast-paced telecom retail environment.

We value strong leadership, customer service, and performance management, with opportunities to advance across multiple states as Blufox Mobile grows. Competitive compensation and benefits accompany this key leadership position.