Job Description Technical Project Manager (Telecom)
This person can be remote, and either in USA or Canada.
Experience: 5+ Years
Methodology: Agile / Scrum / SAFe
Job Summary
We are seeking an experienced Technical Project Manager to lead and manage complex, cross-functional technology projects within telecom, broadband, and infrastructure environments.
The ideal candidate will have strong experience in technical project delivery, Agile/Scrum methodologies, stakeholder management, and AI-enabled project management tools. This role requires collaboration with Engineering, Product, DevOps, Sales, and Business teams to ensure successful project execution, operational efficiency, and timely delivery.
Key Responsibilities
- Lead end-to-end project planning, execution, monitoring, and delivery of technical solutions involving networks, software, platforms, and infrastructure.
- Develop project plans, define milestones, allocate resources, manage budgets, and track deliverables.
- Coordinate multiple concurrent workstreams across Engineering, Product, DevOps, Sales, and Business teams.
- Facilitate Agile/Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Manage project schedules, dependencies, risks, issues, and escalations to ensure timely delivery.
- Provide regular project status updates, executive reports, dashboards, and milestone tracking.
- Manage technical initiatives involving broadband technologies such as DOCSIS, PON, Wi-Fi, AI/ML, and automation.
- Utilize AI-assisted tools for project planning, scheduling, risk assessment, reporting, and documentation.
- Implement workflow automation using Jira Automation and other Agile tool integrations to improve project efficiency.
- Collaborate with technical teams to resolve project challenges and ensure alignment with business objectives.
- Monitor project performance using KPIs, analytics, and data-driven insights.
- Drive continuous improvement in project delivery processes, resource utilization, and operational efficiency.
Required Qualifications
- Bachelor's degree in Engineering, Computer Science, Business Technology, or a related field, or equivalent experience.
- Minimum 5 years of experience managing technical projects in telecom, ISP, cable/broadband, SaaS, or large-scale infrastructure environments.
- Minimum 3 years of experience as a Project Manager leading cross-functional programs involving Engineering, Product, DevOps, and business stakeholders.
- Proven experience managing five or more concurrent technical workstreams.
- Certified Scrum Master (CSM/PSM) and/or Certified Scrum Product Owner (CSPO), with at least two years of active Agile facilitation.
- Strong knowledge of Agile, Scrum, and SAFe methodologies.
- Hands-on experience with Jira, Confluence, project tracking, reporting, and workflow management.
- Experience using AI-enabled productivity tools for project planning, automated reporting, and delivery tracking.
- Familiarity with Jira Automation, Agile integrations, and workflow optimization.
- Strong experience in project scheduling, resource planning, risk management, and stakeholder communication.
- Ability to analyze project data, track KPIs, and make data-driven decisions.
- Excellent communication, leadership, organizational, and problem-solving skills.
Preferred Qualifications
- Experience managing telecom or broadband infrastructure projects involving DOCSIS, PON, and Wi-Fi technologies.
- Exposure to AI/ML initiatives, AIOps platforms, and intelligent automation.
- Experience with large-scale infrastructure, networking, or SaaS platform delivery.
- Knowledge of automated reporting, project dashboards, and AI-driven risk analysis.
- Experience working in fast-paced, dynamic telecom or ISP environments.
Key Skills
- Project Management: Technical Project Management, Program Delivery, Project Planning, Resource Management, Budget Management, Risk & Issue Management
- Telecom Technologies: DOCSIS, PON, Wi-Fi, Broadband Infrastructure, ISP Networks
- Agile Methodologies: Agile, Scrum, SAFe, Sprint Planning, Scrum Ceremonies
- Tools: Jira, Confluence, Jira Automation, AIOps Platforms
Ideal Candidate
An experienced Technical Project Manager with a strong background in telecom/broadband technology delivery, Agile/Scrum leadership, Jira/Confluence, and AI-enabled project management.
The candidate should be comfortable managing multiple technical workstreams, collaborating with engineering teams, and leveraging automation and AI tools to improve project efficiency, visibility, and delivery outcomes.