Telecom Operator

HCA Healthcare, Inc.; Bradenton (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off & family leave

401(k) with match

Education support

Fertility & family planning assistance

Job summary

HCA Florida Blake Hospital in Bradenton, FL seeks a Telecom Operator to handle incoming calls, route to correct extensions, provide caller information, and assist with overhead paging and critical alarm monitoring.

This role supports emergency response, maintains directories, and contributes to a high-quality patient intercom system. No travel or prior experience required; on-site team environment with comprehensive benefits.

Qualifications

• No travel required
• No experience required

Responsibilities

• Answer multiple incoming telephone lines
• Obtain necessary information and transfer calls to correct extensions
• Provide information to callers as appropriate
• Perform overhead paging
• Monitor all alarms located in PBX and notify appropriate personnel
• Respond quickly to disaster and emergency situations
• Assist with the maintenance of directories on-call list

Job description

Do you have the career opportunities as a(an) Telecom Operator you want with your current employer? We have an exciting opportunity for you to join HCA Florida Blake Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

What you will do in this role:

• You will answer multiple incoming telephone lines.
• You will obtain necessary information and transfers calls to correct extensions.
• You will provide information to callers as appropriate.
• You will perform overhead paging.
• You will monitor all alarms located in PBX and notify appropriate personnel.
• You will respond quickly to disaster and emergency situations.
• You will assist with the maintenance of directories on-call list.

What qualifications you will need:

No Travel Required

No experience Required Years of Experience

Benefits

HCA Florida Blake Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

HCA Florida Blake Hospital is a 380+ bed hospital located in Bradenton, FL. We have a thirteen acre campus by the Gulf Coast beaches. We are the only state-designated Level II trauma center in Manatee, Sarasota and DeSoto Counties. We have received verification by the American College of Surgeons. Our services include 24-hour emergency care, open-heart surgery, burn care, cancer care, joint replacement and inpatient rehabilitation. We are a recipient of the American Heart Association's Gold Fit Friendly Designation. We have an onsite day care program, Happy Cubs, a 24 hour employee fitness center and a healthy work environment. We develop our colleagues through cross-training into new units and ongoing skills development. We offer continuing education courses and opportunities for advancement. We also offer great benefits. We hope you'll consider a career at HCA Florida Blake Hospital.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.