Telecom Logistics Lead - End-to-End Project Delivery

Ericsson GmbH; Morristown (NJ); On-site; USD 105,000 - 137,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company matching

Paid time off

Maternity/paternity leave

Job summary

Ericsson Inc. in Morristown, NJ seeks a Logistics Manager to drive end-to-end order and delivery management for telecom rollouts, upgrades, and maintenance across North America.

This regular full-time role ensures materials and equipment arrive on time and at the right cost to support project milestones. You will lead warehouse operations, coordinate with sales and field teams, improve KPIs, manage 3PL/4PL partners, and ensure compliance with trade, safety, and environmental requirements while

Qualifications

• Bachelor’s degree in business, supply chain, operations, engineering, IT, or related field.
• Approximately 10+ years of experience in order and delivery management, logistics, and warehousing, preferably in a complex, project-driven environment.
• Proven experience setting up and scaling warehouse operations and WMS environments, including process design and governance.
• Strong working knowledge of ERP and WMS tools (e.g., SAP or similar) and data-driven performance management.
• Understanding of telecom equipment and material flows (e.g., wireless sites, small cells, fiber, power, backhaul).
• Demonstrated project management skills, with experience managing logistics for large rollout or upgrade programs.
• Ability to build effective relationships with internal stakeholders and external logistics partners, driving alignment and continuous improvement.
• Professional certifications such as APICS CSCP/CPIM and PMI PMP are preferred.

Responsibilities

• Lead end-to-end order and delivery management, including supplier and part setup, order intake, validation, allocation, fulfillment, and final delivery.
• Coordinate with sales, planning, customer operations, and field teams to support telecom rollout, upgrade, and maintenance schedules.
• Monitor and improve logistics KPIs such as order cycle time, fill rate, service level, and on-time delivery performance.
• Drive material status reporting, reallocation, and BOM completion to secure site readiness and project milestones.
• Manage distribution and transportation operations, including inbound and outbound logistics, freight, and 3PL/4PL partners.
• Ensure compliance with trade, customs, safety, and environmental requirements, including documentation and audits.
• Oversee reverse logistics processes for returns, repairs, and waste reduction.
• Lead warehouse operations (receiving, storage, inventory control, picking, packing, dispatch) and continuous improvement of warehouse automation and WMS usage.
• Own inventory and replenishment planning and align with S&OP processes to balance service, cost, and risk.
• Identify logistics risks, develop mitigation plans, and contribute to logistics transformation and optimization projects.

Job description

Ericsson Inc. in Morristown, NJ seeks a Logistics Manager to drive end-to-end order and delivery management for telecom rollouts, upgrades, and maintenance across North America.

This regular full-time role ensures materials and equipment arrive on time and at the right cost to support project milestones. You will lead warehouse operations, coordinate with sales and field teams, improve KPIs, manage 3PL/4PL partners, and ensure compliance with trade, safety, and environmental requirements while