Telecom Installation Technician - Connect Homes & Grow

Cricket Wireless LLC.; Austin (TX); On-site; USD 3,465,000 - 4,324,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Paid Time off

Employee discounts

Job summary

AT&T is hiring Installation Technicians in Austin, TX. You will install and activate high‑speed broadband, Wi‑Fi and voice services at customers’ homes or businesses. The role emphasizes customer service, problem solving, and safety during ladder work and field visits.

Expect a 40‑hour workweek with evenings/weekends as needed; a valid driver’s license is required. Benefits include health coverage, PTO, tuition reimbursement, and employee discounts on AT&T plans and services.

Qualifications

• Flexible scheduling may be required.
• Valid state driver’s license.
• Ability to lift and move up to 60 lbs and work at heights.

Responsibilities

• Install latest technology for high‑speed broadband, Wi‑Fi, and voice services at customer sites.
• Provide seamless installation and activation of services.
• Diagnose issues and troubleshoot during on‑site visits.
• Maintain safety and ladder protocols during installations.
• Deliver best‑in‑class service and a positive customer experience.

Job description

AT&T is hiring Installation Technicians in Austin, TX. You will install and activate high‑speed broadband, Wi‑Fi and voice services at customers’ homes or businesses. The role emphasizes customer service, problem solving, and safety during ladder work and field visits.

Expect a 40‑hour workweek with evenings/weekends as needed; a valid driver’s license is required. Benefits include health coverage, PTO, tuition reimbursement, and employee discounts on AT&T plans and services.