Telecom Field Technician

Vero Networks; Thornton (CO); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Life Insurance

Medical plans

PTO & holidays

Dental & Vision

401(k) with match

Job summary

Vero Networks in Colorado markets seeks a Telecom Field Technician to install, test, and maintain customer services at residential and business locations. Leverage fiber expertise to ensure reliable on-site service and swift problem resolution.

You will read network diagrams, work outdoors in varying weather, and travel to client sites as needed. A valid US driver’s license and commitment to safety are essential.

Qualifications

• Experience installing and handling fiber optic cables (single mode/multimode).
• Willingness to work in confined spaces when necessary.
• Attention to detail and adherence to established standards.
• Strong sense of accountability for safety, quality, and productivity.
• Availability to work flexible long hours based on project requirements.
• Ability to lift up to 50 lbs and carry a ladder.
• Valid driver's license with a clean driving record.
• Authorized to work in the United States and able to pass background/MVR checks.

Responsibilities

• Install and test new customer services in residential or business locations.
• Perform fiber splicing.
• Troubleshoot and resolve network outages and issues.
• Read and interpret network diagrams and detailed instructions.
• Operate a company vehicle in accordance with safe driving practices.
• Collaborate with Engineering, Technical Support, and Service Delivery on installations and service calls.
• Provide excellent customer service.

Skills

Customer service

Communication

Safety awareness

Attention to detail

Reliability

Problem solving

Team collaboration

Tools

Ubiquiti

Cambium

Nokia

Fiber optic cable installation

Cat6 cable installation

Job description

Department: Field Services
Reports To: Field Supervisor

Position Summary

The Telecom Field Technician will be based in our Colorado market and will provide on‑site client installation, repairs, and maintenance of equipment. The role requires promptness, reliability, superior support skills, excellent communication, and a demonstrated history of high client satisfaction. Currently hiring for two open positions.

Responsibilities

• All network field activity on the Vero Broadband network.
• Install and test new customer services in residential or business locations.
• Perform fiber splicing.
• Troubleshoot and resolve network outages and issues.
• Complete job responsibilities outdoors in varying weather conditions (e.g., extreme cold, heat, inclement weather).
• Climb and work at elevations exceeding 18 feet using ladders or lift trucks.
• Read and interpret network diagrams and detailed instructions.
• Operate a company vehicle in accordance with safe driving practices.
• Collaborate with Engineering, Technical Support, and Service Delivery to complete installations and service calls.
• Provide excellent customer service.

Core Competencies

• Safety and Security
• Quality of Work
• Results‑Orientation

Required Qualifications

• Experience installing and handling various fiber optic cable types including single mode and multimode.
• Willingness to work in confined spaces when necessary.
• Attention to detail and adherence to established standards.
• Strong sense of accountability for safety, quality, and productivity.
• Availability to work flexible long hours based on project requirements.
• Ability to lift up to 50 lbs and carry a ladder.
• Valid driver’s license with a clean driving record.
• Must be authorized to work in the United States and able to pass a background check and MVR screen.

Preferred Qualifications

• Two (2) years fiber optic and Cat 6 cable installation experience.
• Experience configuring wireless equipment such as Ubiquiti, Cambium, and Nokia.

Job Details and Physical Requirements

• Extensive travel to various locations; schedules may be predictable or variable.
• Full‑time, non‑exempt staff position.
• Work schedule variable; may require night or weekend availability.
• Outdoor work in extreme weather conditions (heat, cold, rain, snow).
• Stand, walk, and climb on uneven surfaces and ladders for extended periods.
• Lift and carry heavy equipment or materials up to 50 lbs.
• Operate heavy machinery such as forklifts, aerial lifts, and telehandlers.
• Wear personal protective equipment such as hard hats, safety glasses, and steel‑toed boots.

Compensation & Benefits

• Paid life insurance, medical plans, PTO, and holidays.
• Dental and vision options.
• 401(k) with match.

Legal and Compliance

• Vero participates in E‑Verify; work authorization required.
• Pre‑employment drug screening required for all applicants; passing result required to receive offer.