Telecom Consultant

RiseMe; New Albany (IN); On-site; USD 88,000 - 110,000; Full time

Job summary

American Electric Power (AEP) is seeking a Telecommunications Consultant SG7 to support enterprise transport operations. The role focuses on installation, configuration, and performance analysis of transport networks including fiber, DWDM, microwave, and P25 radio systems, with emphasis on operation and maintenance.

The candidate will participate in on-site work across multiple locations, provide 24x7 on-call support, and follow change management processes while documenting assets and

Qualifications

• Bachelor's degree in engineering, engineering technology, computer science, telecommunications, or related field of study
• Associate's degree with 2 years relevant work experience
• HS diploma/GED with 4 years relevant work experience required.

Responsibilities

• Support AEP Fiber Optic, Microwave and P.25 800Mhz radio systems (Transport Systems).
• Shared 24x7x365 on-call with 6 other engineers
• Break/Fix support of AEP Transport network systems
• Remotely support project-based field change control work associated with deploying Fiber Optic, Microwave and P.25 radio systems
• Follow the AEP change management process and AEP standard for changing any configuration in the network including peer reviews on field transport impacting changes
• Documentation upkeep – ServiceNow Asset, Monitoring Systems, Process Docs, Timekeeping, Goal Performance, Status Reporting, Change Control,
• Project Task and time scheduling management/meetings

Education

Bachelor's degree in engineering/engineering technology/computer science/telecommunications

Associate's degree with 2 years relevant work experience

HS diploma or GED with 4 years relevant work experience

Job description

Job Posting End Date

10-05-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

This position will directly support the enterprise network transport operations. Participates in the installation, configuration, and performance analysis of transport network technologies with a primary focus on operation and maintenance for transport networks to include; Fiber Optic Cable, DWDM, Ciena, Nokia, Ribbon, Icons, Microwave (Aviat), and P25 radio systems. Candidate should have a strong understanding of transport network and demonstrate the ability to analyze, troubleshoot, coordinate, and resolve complex issues and projects.

Job Description

What You'll Do

• Support AEP Fiber Optic, Microwave and P.25 800Mhz radio systems (Transport Systems).
• Shared 24x7x365 on-call with 6 other engineers
• Break/Fix support of AEP Transport network systems
• Remotely support project-based field change control work associated with deploying Fiber Optic, Microwave and P.25 radio systems
• Follow the AEP change management process and AEP standard for changing any configuration in the network including peer reviews on field transport impacting changes
• Documentation upkeep – ServiceNow Asset, Monitoring Systems, Process Docs, Timekeeping, Goal Performance, Status Reporting, Change Control,
• Project Task and time scheduling management/meetings

What we're looking for

Telecommunications Consultant SG7

Education

• Bachelor's degree in engineering, engineering technology, computer science, telecommunications, or related field of study
• Or Associate's degree in field mentioned above with 2 years of relevant work experience
• Or HS diploma/GED with 4 years of relevant work experience required.

Experience

• 2 years of relevant work experience in addition to any experience mentioned above.

Licenses/Certifications

• Valid Driver's License is Required.
• In addition: Participate in a rotating on-call schedule to provide 24x7 support. Occasional travel required.
• Where you'll work: This role sits on site in New Albany, Ohio, Corpus Christi, Texas, Fort Wayne, Indiana, Roanoke, Virginia, Shreveport, Louisiana OR Tulsa, Oklahoma
• What you'll get: Telecommunications Consultant SG7($87,633-$109,544)
• In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
• Where Putting the Customer First Powers Everything We Do
• At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
• American Electric Power (On-Site)
• $87K- $109K / Year

Core Competencies

Core Competencies: Continuous improvement, team player, assume positive intent, safety first focus, continuous learning, professionalismOccasional travel required.

Compensation Data

Compensation Grade

SP20-007

Compensation Range

$87,633.00 - $109,543.00

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.