Tele Growth Manager – GMNS

Jobtailor; Phoenix (AZ); On-site; USD 90,000 - 150,000; Full time

Job summary

American Express is seeking an experienced account management professional to drive B2B payment solutions and value-added services. You will lead consultative sales conversations, identify client needs, and build long-term partnerships with senior-level stakeholders across enterprise accounts.

In this role, you will manage a robust pipeline, coordinate cross-functional teams, and translate opportunities into measurable business growth for AmEx clients.

Qualifications

• 5+ years in account management or consultative sales.
• Strong consultative selling and relationship management with demonstrated growth.
• Experience in payments, fintech, merchant acquiring, or B2B commerce preferred.

Responsibilities

• Drive portfolio growth by expanding payment solutions and related services.
• Lead consultative sales conversations to uncover client needs.
• Identify opportunities to increase client engagement and value.
• Build and manage senior-level client relationships.
• Maintain a robust pipeline and execute account plans.

Skills

Consultative selling

Account management

B2B payments

Client relationships

Business development

Negotiation

Presentation skills

Analytical skills

Cold calling

Cross-functional collaboration

Education

Bachelor’s degree

Job description

• Drive portfolio growth through the expansion of B2B payment solutions, American Express Offers, advertising products, Resy participation, and other value-added services.
• Identify, develop, and execute opportunities that increase client engagement, deliver measurable business value, and support American Express growth objectives.
• Lead consultative sales conversations that uncover client needs and align American Express capabilities to strategic business priorities.
• Respond promptly to client and internal growth triggers, leveraging insights to identify opportunities and accelerate commercial outcomes.
• Secure Payment Decisioning (PD) opportunities when appropriate by effectively positioning American Express solutions and demonstrating client value.
• Maintain a robust pipeline of growth opportunities and execute account plans that balance client objectives, relationship development, and commercial results.
• Develop account specific value proposition, identify key steps (strategy and tactics) to meet short and long-term objectives.
• Use consultative selling skills to build trust and develop long-term partnerships.
• Identify key client opportunities and handle client escalations, as needed.
• Navigate the sales cycle with appropriate follow-ups to realize new incremental DBV from identified opportunities.

Requirements

• 5+ years of experience in account management, client management, consultative sales, business development, or related commercial roles.
• Strong consultative selling and relationship management skills with demonstrated success driving business growth.
• Ability to identify client needs and translate them into actionable business opportunities.
• Strong communication, negotiation, presentation, and influencing skills.
• Ability to manage multiple priorities and drive outcomes in a complex environment.
• Experience within payments, fintech, merchant acquiring, commercial payments, or B2B commerce (preferred).
• Knowledge of accounts receivable, accounts payable, working capital, payment automation, or B2B payment solutions (preferred).
• Experience in a cold-calling environment a plus (preferred).
• Experience commercializing value-added products and services (preferred).Experience collaborating across matrixed organizations (preferred).
• Analytical and financial acumen with the ability to evaluate business opportunities and client performance (preferred).
• Proven ability to build and manage senior-level client relationships (preferred).
• Bachelor’s degree preferred.

Core Competencies

Demonstrates expertise in consultative sales and account management, with a strong focus on driving B2B payment solutions and client engagement. Proven ability to develop strategic value propositions and manage senior-level client relationships to achieve measurable business growth.

Highest-signal resume keywords

• Consultative Selling
• Account Management
• B2B Payment Solutions
• Client Relationship Management
• Business Development

ATS Optimization Keywords

Hard Skills

• Business Development
• Account Management
• Payment Automation
• Accounts Receivable
• Accounts Payable
• Financial Acumen
• Negotiation
• Presentation Skills
• Analytical Skills
• Cold Calling

Soft Skills

• Communication
• Relationship Management
• Influencing Skills
• Trust Building
• Prioritization

Certifications & Qualifications

• Bachelor’s Degree

Industry Keywords

• Fintech
• Merchant Acquiring
• Commercial Payments
• B2B Commerce
• Value-Added Products