TEKsystems is hiring : UX Researcher in Louisville

TEKsystems; Louisville (KY); On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a passionate user researcher to join their dynamic team in Louisville. This role is pivotal in understanding customer needs and behaviors to drive product development and digital strategy. The ideal candidate will leverage their expertise in qualitative and quantitative research methodologies to uncover actionable insights. You will collaborate closely with design and development teams to ensure the customer’s voice is embedded in every product experience. If you are self-motivated and detail-oriented, this is an exciting opportunity to make a significant impact on user experience and innovation.

Qualifications

• 3+ years of hands-on experience planning and conducting user research.
• In-depth understanding of qualitative and quantitative research methodologies.

Responsibilities

• Translate research questions into well-defined problems with suitable methodologies.
• Conduct research using various methodologies like interviews and focus groups.

Skills

User Research

Qualitative Research

Quantitative Research

Communication Skills

Design Thinking

Education

BS in Human-Computer Interaction

MS in Psychology

PhD in related field

Job description

Seeking a highly motivated user researcher who is passionate about understanding customers’ needs, behaviors, and attitudes to inform digital strategy and product development decisions. The ideal candidate will have a strong understanding of qualitative and quantitative research methodologies and several years of experience structuring and conducting user research studies.

Responsibilities

• Translate unanswered questions and unexplored opportunities into well-defined research problems matched with suitable methodologies
• Draft research plans, protocols, and screeners and recruit and schedule research participants
• Conduct research using a variety of research methodologies, including field observations, user interviews, focus groups, card sorting, etc.
• Synthesize qualitative and quantitative data to uncover actionable insights and strategic opportunities for innovation
• Translate insights into compelling stories and artifacts that grow customer understanding and build empathy
• Communicate research findings and recommendations to stakeholders and leadership in a clear, concise, and compelling manner
• Partner with design and development to embed the voice of the customer into the product experience
• Facilitate workshops with multidisciplinary teams and users to build empathy, inspire ideation, and prioritize solutions

Qualifications

• BS, MS, or PhD in Human-Computer Interaction, Psychology, or related field
• 3+ years hands-on experience planning and conducting user research
• In-depth understanding of qualitative and quantitative research methodologies
• Examples of projects where research insights led to informed decisions
• Excellent written and verbal communication skills
• Self-motivated, detail-oriented, and able to manage multiple projects
• Experience with design thinking and agile environments a plus
• 3+ years hands-on experience planning and conducting user research
• In-depth understanding of qualitative and quantitative research methodologies
• Examples of projects where research insights led to informed decisions

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Ux Researcher • Louisville, KY, United States