TEKsystems is hiring : UX Researcher in Louisville

Mediabistro; Louisville (KY); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a highly motivated user researcher to inform digital strategy and product development. The ideal candidate will possess strong qualitative and quantitative research skills, with a focus on understanding customer needs and behaviors. Responsibilities include conducting user research, synthesizing data, and communicating findings effectively to stakeholders. This role offers the opportunity to partner with design and development teams to enhance product experiences.

Qualifications

• 3+ years hands-on experience planning and conducting user research.
• In-depth understanding of qualitative and quantitative research methodologies.

Responsibilities

• Conduct research using various methodologies including user interviews and focus groups.
• Translate insights into compelling stories and artifacts.

Skills

Communication

Research Methodologies

User Research

Detail-oriented

Education

BS in Human-Computer Interaction

MS in Psychology

PhD in related field

Job description

Seeking a highly motivated user researcher who is passionate about understanding customers’ needs, behaviors, and attitudes to inform digital strategy and product development decisions. The ideal candidate will have a strong understanding of qualitative and quantitative research methodologies and several years of experience structuring and conducting user research studies.

Responsibilities

• Translate unanswered questions and unexplored opportunities into well-defined research problems matched with suitable methodologies
• Draft research plans, protocols, and screeners and recruit and schedule research participants
• Conduct research using a variety of research methodologies, including field observations, user interviews, focus groups, card sorting, etc.
• Synthesize qualitative and quantitative data to uncover actionable insights and strategic opportunities for innovation
• Translate insights into compelling stories and artifacts that grow customer understanding and build empathy
• Communicate research findings and recommendations to stakeholders and leadership in a clear, concise, and compelling manner
• Partner with design and development to embed the voice of the customer into the product experience
• Facilitate workshops with multidisciplinary teams and users to build empathy, inspire ideation, and prioritize solutions

Qualifications

• BS, MS, or PhD in Human-Computer Interaction, Psychology, or related field
• 3+ years hands-on experience planning and conducting user research
• In-depth understanding of qualitative and quantitative research methodologies
• Examples of projects where research insights led to informed decisions
• Excellent written and verbal communication skills
• Self-motivated, detail-oriented, and able to manage multiple projects
• Experience with design thinking and agile environments a plus
• 3+ years hands-on experience planning and conducting user research
• In-depth understanding of qualitative and quantitative research methodologies
• Examples of projects where research insights led to informed decisions

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Ux Researcher • Louisville, KY, United States