Teen Program Manager

MFS Investments; Massachusetts; On-site; USD 50,000 - 53,000; Full time

Benefits offered by this job

Competitive benefits

Great work environment

Job summary

Boys & Girls Clubs of Boston is seeking a Teen Program Manager to oversee innovative teen programs and Ready to Work initiatives. You will supervise staff, coordinate with partners, and ensure engaging activities for teens while maintaining safety and program quality.

The role requires experience in youth programming, strong communication skills, and CPR/First Aid certification. Location is Roxbury, MA with competitive benefits and a supportive work environment.

Qualifications

• At least two years in youth development with supervisory experience.
• Experience delivering teen programming and supporting teen initiatives.
• Knowledge of trends in teen recreation, leadership activities and youth services.
• CPR/First Aid certification is required.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Lead teen programming, oversee staff, and ensure quality delivery.
• Collaborate with partners, volunteers and BGCB alumni to support members.
• Maintain a safe, clean and engaging Teen Center environment.
• Provide supervision and performance feedback to department staff.

Skills

Interpersonal skills

Communication skills

Flexibility

CPR/First Aid certified

Education

Bachelor’s degree

Tools

MS Office

Web competency

Job description

ABOUT BOYS & GIRLS CLUBS of BOSTON

Since 1893, Boys & Girls Clubs of Boston have played an essential role in opening doors and creating opportunities for young people across this city. For every youth in Boston and Chelsea, Boys & Girls Clubs of Boston are a life-changing force for opportunity and empowerment that enables future talent to reach their full individual potential as productive citizens and leaders, inspired to make a difference in the Greater Boston community. By reaching 22 of 23 communities throughout Boston and Chelsea, no other youth serving organization engages more young people and families. Learn more at www.bgcb.org and join us in transforming our members, our communities, our city!

POSITION OVERVIEW

The Teen Program Manager is responsible for the ongoing development, implementation, and evaluation of high-quality, age-appropriate programs, activities, and services for teen Club members. Specifically, this position plays a key role in the execution of the Ready to Work workforce readiness program.

This role manages program staff roles such as the Teen Education Coordinator and Teen Education Assistant.

ESSENTIAL DUTIES and RESPONSIBILITIES

Teen Programming, Delivery and Behavior Management

• In collaboration with department staff, provide a variety of program options that adhere to all BGCB Teen Department Standards and meet the needs and reflect the interests of teen members.
• Ensure teens have an opportunity to participate in activities representative of all BGCB core program areas, including, but not limited to, workforce readiness programming for middle-schoolers through Ready to Work Academy and for teens ages 15+ through Ready to Work University.
• Design programs with consideration for all learning types and the ranges of ages within the teen department. Programs should incorporate a combination of daily activities, projects, multi-week programs, club programs and individual programs, activities, trips, etcetera.
• Ensure member safety by supervising, supporting and holding accountable teen members participating in programs and services within the program area as well as general membership throughout the Club (as deemed appropriate).
• Secure, maintain and monitor materials, equipment and other resources belonging to the program area(s).

Collaboration and Partnerships

• Collaborate with program partners, volunteers, BGCB alumni, and others who can offer instruction, support and guidance to members.
• Develop and implement collaborative programs and events with staff from other Clubs and departments, such as the annual Teen Recognition Dinner, as appropriate.

Evaluation, Safety and Maintenance

• Participate in various evaluation efforts throughout each program year, including the annual member survey.
• Maintain a safe and clean Teen Center program area.

Management and Training

• Orient, train, supervise and oversee performance evaluation processes for department staff, as assigned.
• Provide timely annual performance evaluations for applicable staff.
• Participate in individual and group supervision sessions.

Other

• Participate in relevant, appropriate professional development opportunities.
• Travel between sites and to activities as needed.
• Other related duties as specified by the Director of Operations/Program Director.

GENERAL BGCB EXPECTATIONS

• Teaching youth/teens the importance of living an active, healthy lifestyle is a BGCB priority. As a result, all staff are expected to model healthy behavior while working with our members.
• BGCB values creating child-friendly environments, where youth/teens of all abilities can be successful and participate.BGCB expects employees to embrace its focus on inclusion of all members, regardless of disability or developmental challenge.
• Building the capacity of staff is central to BGCB. The organization encourages and requires that all staff participate in annual professional development opportunities that continue to cultivate their skills in the youth development field.
• Every staff member shares the responsibility for ensuring BGCB is, and remains, an environment free of sexual, physical, or emotional abuse.

QUALIFICATIONS

Required

• At least two years of relevant experience in youth development or a related field, and at least one year experience supervising or supporting staff
• Direct experience developing and delivering a wide variety of programming and support services for teens.
• Knowledge of trends in recreation activities, community service and leadership activities for teens.
• Strong interpersonal and communication skills
• Must be or become CPR/FA certified.
• Ability to work with youth and families from a variety of backgrounds.
• Ability to work independently and as part of a team.
• Flexibility to work clubhouse hours especially as seasons and service needs change.
• Valid driver’s license

Preferred/Ideal

• Bachelor’s degree highly preferred
• Experience in out-of-school-time settings
• MS Office and web competency

TRAVEL

Travel between sites and to activities as needed

START DATE

October 2026 (desired start date yet position open until filled)

LOCATION

Roxbury, MA (Yawkey Club)

SALARY & BENEFITS

Salary - $36/hr - $38.75/hr - commensurate with experience; along with competitive benefits and a great work environment

Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.