Teen Activities Coordinator

Princess Cruises; New York (NY); Sur place; USD 50 000 - 80 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Single cabin accommodation

Company-paid travel

Access to exclusive onboard benefits

Recreation and welfare program

Learning and development opportunities

Competitive pay

Résumé du poste

A leading cruise line is seeking a Teen Activities Coordinator to support youth programming on board, creating memorable experiences for families and teens. The ideal candidate will have a background in education or recreation, leadership skills, and a passion for inspiring youth. Join a dynamic team and enjoy competitive compensation along with career growth opportunities.

Qualifications

• Minimum 2 years of experience in youth programming, with at least 1 year in a supervisory role.
• CPR and First Aid certification required.
• Fluent in English (both written and spoken).
• Minimum 2 years of experience in youth programming, education, or recreational leadership, with at least 1 year in a supervisory role.
• Proven track record of successfully implementing and managing Youth Staff programs.
• Proficiency in MS Office (PowerPoint, Word, Excel, Teams).
• Familiarity with MedallionClass or similar guest engagement platforms is an advantage.
• Strong leadership skills with previous experience managing international teams.
• Excellent communication skills, fluent in English (both written and spoken).
• Passionate about working with teens and families, creating meaningful and memorable experiences.
• Exceptional people skills with a warm, friendly, and caring personality.
• Strong guest service orientation, with the ability to consistently exceed guest expectations.
• Ability to handle guest feedback and concerns with professionalism and empathy.
• Ability to establish and maintain professional working relationships in a diverse cultural environment.

Responsabilités

• Support the Youth Activities Manager in delivering youth and family experiences.
• Create engaging activities for teens and families.
• Inspire the Youth Staff team.
• Utilize Princess MedallionClass products and applications to enhance the guest experience; partner with the Youth Activities Manager to deliver programs.
• Oversee all aspects of the Teen Program, ensure engaging environment and timely responses to guest feedback.
• Support operational efficiencies and share best practices with the team; uphold health standards and a safe environment.

Connaissances

Youth programming experience

Leadership skills

Communication skills

Proficiency in MS Office

Guest service orientation

Formation

Degree in Education, Recreation, or Child Development

CPR and First Aid certification

Child safeguarding training or certification

Outils

MedallionClass

MedallionClass familiarity

Description du poste

Teen Activities Coordinator

Department: Youth Staff

Employment Type: Fixed Term Contract

Location: Global

Reporting To: Youth Manager

Description

Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.

An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can.

As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Key Responsibilities

We are seeking a dynamic Teen Activities Coordinator to support the Youth Activities Manager in delivering a guest‑centric youth and family experience. The ideal candidate will play a key role in creating engaging, memorable activities for teens and families, while ensuring a culture of service excellence, safety, and health. This position is a fantastic opportunity for someone passionate about inspiring youth, fostering teamwork, and contributing to an exceptional guest experience. Key Responsibilities include:

• Consistently exceed Youth and Family Experience targets by promoting a personalized, guest‑centric culture.
• Foster a culture that drives guest satisfaction, service excellence, and employee engagement.
• Inspire the Youth Staff team, ensuring accountability for delivering outstanding programming.
• Utilize Princess MedallionClass products, services, and applications to enhance the guest experience.
• Partner with the Youth Activities Manager to ensure the effective delivery and execution of youth programs.
• Oversee all aspects of the Teen Program, ensuring consistent quality and an engaging environment for teens and families.
• Identify and communicate guest feedback, complaints, and requests, ensuring a timely response to any issues.
• Support operational efficiencies and share best practices with the team.
• Uphold company and public health standards for all youth programming.
• Maintain a visible presence in the youth centers, supporting staff and participants and ensuring a safe environment.
• Manage and monitor inventory of program supplies and equipment, ensuring efficient use and timely procurement needs.

Skills, Knowledge & Expertise

• Degree or diploma in Education, Recreation, Child Development, Hospitality, or a related field preferred.
• CPR and First Aid certification required (or willingness to obtain prior to embarkation).
• Child safeguarding training or certification is a strong asset.
• Minimum 2 years of experience in youth programming, education, or recreational leadership, with at least 1 year in a supervisory role.
• Proven track record of successfully implementing and managing Youth Staff programs.
• Proficiency in MS Office (PowerPoint, Word, Excel, Teams).
• Familiarity with MedallionClass or similar guest engagement platforms is an advantage.
• Strong leadership skills with previous experience managing international teams.
• Excellent communication skills, fluent in English (both written and spoken).
• Passionate about working with teens and families, creating meaningful and memorable experiences.
• Exceptional people skills with a warm, friendly, and caring personality.
• Strong guest service orientation, with the ability to consistently exceed guest expectations.
• Ability to handle guest feedback and concerns with professionalism and empathy.
• Ability to establish and maintain professional working relationships in a diverse cultural environment.

Job Benefits

Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:

• A competitive salary package.
• Your comfortable single cabin - your space to relax and recharge.
• Company‑paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• A vibrant recreation and welfare program designed to support your well‑being and work‑life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• The chance to travel the world, exploring exciting destinations while doing what you love.
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.

Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.