Tecnico Automotriz

Western Auto Puerto Rico Inc (520); United States; On-site; USD 48,000 - 68,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Master Technician to add value to every customer interaction by performing vehicle repairs and installations using approved procedures and the correct tools.

The role requires ASE certification (A4, A5, A6, A7), EPA R-12/R134a recovery, and a valid driver’s license; owning tools is essential to work in a fast-paced shop environment. You will read manuals and service tickets, operate diagnostic and alignment equipment, and perform maintenance tasks while

Qualifications

• ASE certification in A4 Steering and Suspension, A5 Brakes, A6 Electronics/Electrical Systems, A7 Heating and Air Conditioning.
• EPA R-12/R134a Recovery/Recycling certification.
• Possesses own tools and valid driver's license.

Responsibilities

• Assist customers and ensure satisfaction with service work.
• Read training manuals and service tickets.
• Perform repairs and installations using approved procedures.
• Operate diagnostic and alignment machines safely.
• Provide training and guidance to new associates.
• Maintain workshop safety and cleanliness.

Skills

Customer service

Teamwork

Communication

Ability to work under stress

Education

ASE certifications (A4, A5, A6, A7)

EPA certification (R-12/R134a)

Tools

Diagnostic equipment

Wheel alignment equipment

Own tools

Job description

Job Description MASTER TECHNICIAN

Primary Duties: The Master Technician's primary responsibility is to add value to each client's transaction ensuring that they are satisfied with their experience buying at Western Auto and that upon leaving the store are completely satisfied with their purchase. Using knowledge and technical skills, removes, repairs, or replaces and installs automotive parts using the tools, equipment, or the manual procedures that are safe and appropriate. Performs other automotive mechanical services as needed and authorized. Reads and comprehends training manuals, service tickets, etc. Has extensive knowledge about vehicles and Western Auto services that include brakes, alignment, air conditioning, suspension, front wheel assembly repair, and all installation jobs. Checks basic elements of the vehicle according to Western Auto's methods for mechanical, electric, and courtesy inspections. Uses the diagnostic and alignment machines correctly. Has a valid driver's license, vehicle insurance, and the ability to drive cars with manual or automatic transmissions. Must have their own tools. Handles a fast-paced work environment, stress, and stressful situations in a professional manner. Answers customer's questions related to finished service work and the vehicle's related problems. Provides training and technical guidance to new associates and workmates. Operates the workshop lifts appropriately. Is competitive and has a team player's attitude. Follows Western Auto and OSHA requirements to promote and provide a safe workplace. Follows EPA standard in terms of the work requirements, specifications, and materials management. Performs maintenance tasks that include sweeping/mopping the workshop floor, cleaning/maintaining the equipment, emptying the garbage bins, cleaning the parking area, etc. Follows the company guidelines in terms of protection, safety, hygiene, and the dress code.

Physical Requirements

This job requires continually standing, bending, kneeling, twisting, turning around, climbing, and lifting and carrying weights up to approximately 75 lbs. (sometimes the weight will exceed 75 lbs). Adapts to temperature changes, to the summer heat and winter cold. Performs additional tasks as required.

Master Technician Training Requirements

Maintains up-to-date ASE certification in: A4 Steering and Suspension, A5 Brakes, A6 Electronics/Electrical Systems, A7 Heating and Air Conditioning. Possesses a certification approved by the Environmental Protection Agency (EPA) R-12/R134a for Recovery/Recycling. Completes the Western Auto/Parts America orientation training.

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.

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Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers. As of October 5, 2024, Advance operated 4,781 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The company also served 1,125 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.