Technician

Advance Auto Parts Inc.; Puerto Rico; On-site; USD 42,000 - 60,000; Full time

Job summary

Western Auto is hiring a Master Technician to perform automotive repairs and services with a focus on quality and customer satisfaction. The role requires strong knowledge of brakes, suspension, HVAC, and alignment, plus the ability to read tickets and manuals and work with diagnostic tools.

Candidates must have ASE certifications, EPA R-12/R134a recovery certification, own tools, and a valid driver’s license. The job emphasizes safety, training, and teamwork in a fast-paced shop environment.

Qualifications

• Requires ASE certification in steering & suspension, brakes, electronics, and HVAC.
• Must have own tools and a valid driver's license with vehicle insurance.
• Follows OSHA and EPA standards and safety procedures.
• Able to work in a fast-paced service environment.

Responsibilities

• Install, repair, or replace automotive parts using approved tools and procedures.
• Read service tickets and training manuals to perform tasks correctly.
• Operate diagnostic and wheel alignment equipment as required.
• Provide training and guidance to new associates and teammates.
• Maintain a clean, safe workshop environment and comply with safety rules.
• Answer customer questions about completed service work.

Skills

ASE Certification

Own tools

Vehicle knowledge

Diagnostic equipment

Team player

Education

EPA Certification (R-12/R134a)

Tools

Diagnostic machines

Wheel alignment equipment

Workshop lifts

Job description

MASTER TECHNICIAN

Primary Duties

The Master Technician's primary responsibility is to add value to each client's transaction ensuring that they are satisfied with their experience buying at Western Auto and that upon leaving the store are completely satisfied with their purchase. Using knowledge and technical skills, removes, repairs, or replaces and installs automotive parts using the tools, equipment, or the manual procedures that are safe and appropriate. Performs other automotive mechanical services as needed and authorized.

• Reads and comprehends training manuals, service tickets, etc.
• Has extensive knowledge about vehicles and Western Auto services that include brakes, alignment, air conditioning, suspension, front wheel assembly repair, and all installation jobs.
• Checks basic elements of the vehicle according to Western Auto's methods for mechanical, electric, and courtesy inspections.
• Uses the diagnostic and alignment machines correctly.
• Has a valid driver's license, vehicle insurance, and the ability to drive cars with manual or automatic transmissions.
• Must have their own tools.
• Handles a fast-paced work environment, stress, and stressful situations in a professional manner.
• Answers customer's questions related to finished service work and the vehicle's related problems.
• Provides training and technical guidance to new associates and workmates.
• Operates the workshop lifts appropriately.
• Is competitive and has a team player's attitude.
• Follows Western Auto and OSHA requirements to promote and provide a safe workplace.
• Follows EPA standard in terms of the work requirements, specifications, and materials management.
• Performs maintenance tasks that include sweeping/mopping the workshop floor, cleaning/maintaining the equipment, emptying the garbage bins, cleaning the parking area, etc.
• Follows the company guidelines in terms of protection, safety, hygiene, and the dress code.

Physical Requirements

This job requires continually standing, bending, kneeling, twisting, turning around, climbing, and lifting and carrying weights up to approximately 75 lbs. (sometimes the weight will exceed 75 lbs). Adapts to temperature changes, to the summer heat and winter cold. Performs additional tasks as required.

Master Technician Training Requirements

• Maintains up-to-date ASE certification in: A4 Steering and Suspension, A5 Brakes, A6 Electronics/Electrical Systems, A7 Heating and Air Conditioning.
• Possesses a certification approved by the Environmental Protection Agency (EPA) R-12/R134a for Recovery/Recycling.
• Completes the Western Auto/Parts America orientation training.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state and local laws.