TechOps Administrator (TS/SCI Full Scope Polygraph) - 174317

ZP Group; Redmond (WA); On-site; USD 100,000 - 135,000; Full time

Job summary

Zachary Piper Solutions seeks a TechOps/Cloud Support Administrator to support a critical Security Operations Center in Redmond, WA or Reston, VA. The role focuses on end-to-end operation support for Azure core and Office 365 platforms.

Candidate must hold an active TS/SCI with Full Scope Polygraph and be prepared for 24/7 shift coverage in a demanding government-facing environment. Bachelor’s degree or equivalent IT experience is required, with strong troubleshooting and scripting skills.

Qualifications

• Active TS/SCI with Full Scope Polygraph required.
• Bachelor’s degree or equivalent IT training/experience.
• Experience with Microsoft O365, Windows Active Directory and cloud apps.
• 24/7 shift availability in a government-facing environment.

Responsibilities

• Execute documented deployment scripts and procedures.
• Coordinate restoration actions with other teams.
• Support outage restoration actions, adhering to SLAs.
• Document actions for audit and root cause investigations.
• Apply troubleshooting to mitigate outages.
• Update SOPs and technical training guides.
• Manage secure work area operations and hardware deployments.

Skills

TS/SCI with Full Scope Polygraph

Customer service

IT troubleshooting

End user support

Java

Python

Bash

PowerShell

Remedy

ServiceNow

Shift work

Education

Bachelor’s Degree in a related field or equivalent IT training and practical experience

Tools

Azure

Office 365

Windows Active Directory

Cloud environment administration

Job description

Zachary Piper Solutions is seeking a TechOps/Cloud Support Administrator to support a critical Security Operations Center in Redmond, WA or Reston, VA. The team is seeking a skilled system administrator to provide end-to-end operation support for Azure core and Office365 platform.

Clearance

TS/SCI Full Scope Polygraph

Location: Redmond, WA or Reston, VA

Schedule: Day shift, swing shift, evening shift available (Redmond, WA) – 24x7 operational environment

This job opens for applications on 9/14/2026. Applications for this job will be accepted for at least 30 days from the posting date

Responsibilities of the TechOps Administrator

• Execute documented deployment scripts and procedures.
• Coordinate restoration actions with other teams.
• Support outage restoration actions, adhering to published SLAs or as indicated by procedures.
• Document all investigative and restorative actions in the designated system of record for audit purposes and root cause investigations.
• Apply problem-solving, troubleshooting, and debugging expertise to mitigate customer or service outages.
• Update standard operation procedures and technical training guides documentation as needed.
• Manage secure work area operations, including assisting in hardware deployments, physical escort for maintenance, and providing equipment assistance/troubleshooting.

Qualifications of the TechOps Administrator

• Must hold an active TS/SCI with Full Scope Polygraph
• Excellent customer service skills and focus.
• Education: Bachelor’s Degree in a related field or equivalent combination of IT training and practical experience.
• IT troubleshooting and end user support; experience with Microsoft O365, Windows Active Directory, and software functions
• Experience administering servers and applications in cloud environment
• Programming/Scripting experience: Java, Python, Bash, Powershell
• Experience utilizing Remedy or ServiceNow ticketing systems
• Openness to shift work, as 24/7 support is essential

Compensation of the TechOps Administrator

• Compensation: $100,000 - $135,000+ **based on total years of experience**
• Full Benefits; Cigna Medical, Dental, Vision, 401k, PTO/Holiday, Sick leave as required by law
• Opportunity to get your foot in the door with cyber security
• Long-term stable program

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