Technology UX Designer for AI-Enabled Experiences

AEP; Gahanna, Northern (OH, KY); Hybrid; USD 75,000 - 93,000; Full time

Job summary

AEP is seeking a Technology User Experience Designer in Gahanna, OH to drive user research, experience design, and prototyping for digital customer and employee experiences. You will partner with business and Technology teams to translate insights into accessible, scalable interfaces.

Responsibilities include conducting usability testing, developing UX artifacts, and exploring AI-enabled solutions within a human-centered design framework.

Qualifications

• Experience applying human-centered design to digital products, services, or experiences.
• Ability to conduct user research and usability testing and translate findings into design recommendations.
• Experience creating UX deliverables such as user flows, IA, wireframes, prototypes, or journey maps.

Responsibilities

• Plan and conduct user research using qualitative and quantitative methods with guidance.
• Synthesize research into personas, journey maps, and test plans.
• Translate insights into intuitive experiences; create flows, wireframes, and prototypes.
• Design accessible, scalable interfaces and contribute to AI-enabled experiences.
• Collaborate with business and Technology partners throughout the lifecycle.

Skills

User Research

Usability Testing

Information Architecture

Accessibility

UX Deliverables

Education

Bachelor's degree in UX Design / HCI / related field

Tools

Figma

Sketch

Claude Code / Design

Miro

UserTesting

Optimal Workshop

Job description

AEP is seeking a Technology User Experience Designer in Gahanna, OH to drive user research, experience design, and prototyping for digital customer and employee experiences. You will partner with business and Technology teams to translate insights into accessible, scalable interfaces.

Responsibilities include conducting usability testing, developing UX artifacts, and exploring AI-enabled solutions within a human-centered design framework.