Technology Training & Adoption Specialist (15.46)

OCT Consulting, LLC; Washington; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K with employer contributions

Job summary

OCT Consulting, LLC is seeking a Technology Training & Adoption Specialist to work with our federal client, primarily on-site in Washington, DC, with occasional remote work. The role focuses on developing and delivering training programs, creating user guides, and training end-users to adopt new technologies.

Applicants should have a BA/BS with 4+ years of relevant experience or an MA/MS with 2+ years, with at least one year supporting federal agencies.

Qualifications

• Experience developing training materials for adult learners and federal audiences.
• Experience conducting user training sessions and creating knowledge materials.
• Experience supporting technology adoption and change management within government programs.
• MCT or APTD certification is preferred for training professionals.

Responsibilities

• Develop and deliver training programs for federal clients.
• Create user guides and documentation to support knowledge management.
• Conduct user training sessions and workshops.
• Assist communication efforts to facilitate smooth business transitions for deployed solutions.
• Ensure user readiness and adoption of new technologies.

Skills

Training delivery

User training

Documentation creation

Change management

Education

Bachelor’s degree + 4 years experience

Master’s degree + 2 years experience

Job description

Technology Training & Adoption Specialist

OCT Consulting is a business management and technology consulting firm that supports Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.

Responsibilities and Duties

OCT currently has an opening for a Technology Training & Adoption Specialist to work with our federal client.

This position is contingent upon contract award.

Day to day responsibilities include:

• Ensure user readiness and adoption of new technologies.
• Develop and deliver training programs.
• Create user guides and documentation to support knowledge management.
• Conduct user training sessions.
• Assist with communication efforts to facilitate smooth business transitions for all deployed solutions.

• Citizenship: Must be a U.S. Citizen
• Education: Bachelor’s degree (BA/BS), with a minimum of four (4) years of relevant experience or Master’s degree (MA/MS), with a minimum of two (2) year of relevant experience.
• Experience: Bachelor’s degree (BA/BS), with a minimum of four (4) years of relevant experience or Master’s degree (MA/MS), with a minimum of two (2) years of relevant experience. A minimum of four (4) years of relevant experience may be substituted for a formal degree. Relevant experience includes developing training materials, conducting user training, and supporting technology adoption. Of the required years of experience, at least one (1) year must be in support of federal government agencies ( such as USCG, DHS, or DoD.)
• Certifications: Microsoft Certified Trainer (MCT) or Associate Professional in Talent Development (APTD) certification
• Clearance Requirements: Must be able to undergo and successfully complete a Homeland Security Presidential Directive (HSPD)-12 qualifying Tier 2 background investigation for Common Access Card (CAC) issuance.
• Location/on-site requirements: Primarily on-site in Washington, DC, with off-site remote work authorized on a situational, case-by-case basis.

OCT offers competitive compensation packages and a full suite of benefits which includes:

• Medical, Dental, and Vision insurance
• Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee’s gross salary
• Paid Time Off and Standard Government Holidays
• Life Insurance, Short- and Long-Term disability benefits
• Training Benefits

Salary Range: $80,000-$100,000

About OCT Consulting

OCT Consulting LLC is a Small Business (SB) providing professional services and information technology solutions to the Federal government and commercial clients. Founded in 2013, we bring the agility of operations and a management team with a track record of leading successful engagements at major Federal government agencies.

At OCT we believe in creating a work environment where employees can thrive based on their abilities, skills, and achievements. We are dedicated to providing career growth and professional development based on individual merit and fostering a workplace where everyone’s contributions are valued and recognized.