Technology Support Tech III - Information Tech (Days)

Tanner Health; Georgia; Sur place; USD 50 000 - 70 000; Plein temps

Résumé du poste

Tanner Health in Georgia is seeking a Technology Support Tech III to join the Information Technology department. The role involves supervising and performing general maintenance, troubleshooting hardware and peripherals, and ensuring timely response to IT incidents throughout the organization.

The tech will decide on urgency of calls, help manage IT projects, and may perform duties outside the standard job description as needed.

Qualifications

• High school diploma required.
• 5 years of related experience.
• Experience in a medical environment is a plus.
• Driver's license required.
• Neat, pleasant demeanor and good communication.

Responsabilités

• Oversee maintenance tasks and troubleshoot hardware and peripherals across the organization.
• Serve as escalation point for the IT department's technical staff.
• Participate in day-to-day IT operations and projects as needed.

Connaissances

5 years of relevant experience

High school diploma or GED

Knowledge of English grammar and spell

Organized and accurate

Pleasant demeanor

Formation

High School Diploma or GED

Description du poste

The Technology Support Tech III is a team member of the Information Technology department, participating in the day-to-day operations of the office. The Technology Support Tech III, oversees and performs general maintenance tasks, troubleshoots and repairs hardware and peripheral equipment located throughout the organization. This individual must be capable of making decisions regarding the urgency and or seriousness of calls, oversee all I.T. department projects, and serve as an escalation point for the technical staff of the department. Depending on operations, business or project needs, the Technology Support Tech III may be asked to perform duties outside what is defined in the job description on a temporary basis.

Education:

High School Diploma or GED

Experience:

Five years of related experience. Requires broad knowledge of complex systems and procedures.

Licenses and Certifications

DRIVER'S LICENSE

Supervision

Received: Work receives moderate review according to the task or project. Exercised: None.

Qualifications

• High school diploma required and 5 years of relevant experience.
• 2+ years of experience in the medical environment considered a plus.
• Neat, pleasant demeanor, confident personality.
• Organized, accurate, good knowledge of English grammar and spelling.