Technology Support Specialist

Educational Service Unit #1; Northern (KY); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Guided Onboarding

Benefits package

Job summary

Educational Service Unit #1 is seeking a tech-support focused individual to help our local schools thrive. You will troubleshoot educational technology issues, communicate clearly with staff and administrators, and maintain solid written documentation to support ongoing improvements.

Guided onboarding and a competitive benefits package accompany this full-time role, with opportunities to grow as you mentor alongside senior techs.

Qualifications

• Associate’s degree in Computer Science or equivalent hands-on experience.
• Ability to work effectively with school district staff and administration.

Responsibilities

• Troubleshoot technology issues for schools and districts.
• Communicate clearly with stakeholders and document resolutions in writing.
• Support local schools to thrive with reliable tech assistance.

Skills

Troubleshooting

Customer service

Written communication

Education

Associate’s degree in Computer Science

Job description

Join a winning team of professionals serving the educational needs of families and children in northeast Nebraska.

Are you a tech-savvy problem solver who loves to learn? We’re looking for a motivated individual to help our local schools thrive! If you have a knack for troubleshooting, clear communication, and solid written documentation, we want you on our team.

What You Bring

• Education: Associate’s degree in Computer Science (or equivalent hands-on experience).
• Skills: A helpful, customer-first attitude with the ability to work effectively with school district staff and administration.

Drive: A passion for learning and a willingness to jump in and solve problems.

What We Offer

• Guided Onboarding: Hands-on mentorship and shadowing from our senior techs to set you up for independent success.
• Great Perks: Competitive wages and an excellent benefits package.