Technology Support Specialist

ESC of Eastern Ohio Consortium; Canfield Township (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

ESC of Eastern Ohio Consortium is seeking a Technology Support Specialist at Mahoning County Career and Technical Center to assist administrators, staff, and students with technology needs.

The role emphasizes PC repair, network maintenance, and effective communication within a busy educational environment. A high school diploma is required and a related technology degree is preferred; background checks and a drug screen are required.

Qualifications

• High school diploma or equivalent required; degree in related technology field preferred
• Specialized training in design, installation and maintenance of PCs, telecom equipment, video services, and networks
• Demonstrated aptitude in repair of computers and software support of technologies
• Ability to work collaboratively to support administrators, staff, and students
• Excellent verbal and written communication, with professional demeanor
• Ability to take direction, work independently, and apply feedback
• Strong organizational and time-management skills, with attention to detail
• Self-motivated, flexible, and proactive with initiative
• Maintain confidentiality and comply with policies at all times
• Pass BCI/FBI background checks and pre-employment drug screening
• Comply with drug-free workplace rules and Board policies
• Demonstrated aptitude for all assigned responsibilities
• Such alternatives to qualifications as deemed appropriate by Superintendent/Board

Responsibilities

• Not stated in the HTML; placeholder reflecting typical duties of the role

Skills

Teamwork

Communication

Time management

Initiative

Confidentiality

Education

High school diploma

Related technology degree (preferred)

Tools

PC repair

Network maintenance

Job description

Location

Mahoning County Career and Technical Center

Position

Technology Support Specialist
(Non-union, non-administrative)

Hours

Full-Time (12-month) - 250 days, 2000 hours
Bulk of scheduled work will be performed during a regular afternoon/evening schedule, with willingness to work a flexible schedule and/or overtime as needed

Minimum Qualifications

• High school diploma or equivalent required; degree in related technology field preferred
• Specialized training in the design, installation and maintenance of personal computers, telecommunication equipment, video services, and voice, data and video networks
• Demonstrated aptitude or competence in the repair of computers/related equipment and software support of computers/technologies
• Proven ability to work collaboratively within a team environment to support administrators, staff, and students
• Excellent verbal and written communication skills, with a professional, public service-minded demeanor
• Ability to take direction well, work independently, and constructively apply feedback
• Strong organizational and time-management skills, with the ability to prioritize multiple tasks and maintain attention to detail
• Self-motivated, flexible, and proactive, with a demonstrated ability to take initiative
• Consistent use of excellent judgment, tact, professionalism, and confidentiality at all times
• Must successfully pass BCI/FBI criminal background checks and a pre-employment drug screening
• Strict compliance with drug-free workplace rules and Board of Education policies
• Demonstrated aptitude or competence for all assigned responsibilities
• Such alternatives to the above qualifications as the Superintendent and/or Board of Education may deem appropriate and acceptable

Compensation

Commensurate with experience

Questions should be directed to Chris Stewart, Technology Supervisor, at [e-mail]