Technology Support Lead for School IT & Systems

Chesterfield County Public Schools; Virginia; On-site; USD 77,000 - 131,000; Full time

Job summary

Chesterfield County Public Schools seeks a Lead Technology Support Analyst to supervise TSAs and oversee Tier 1–2 support across schools, ensuring timely resolution and high service quality.

The role requires strong technical knowledge, staff supervision, and collaboration with principals and central office staff; Virginia driver’s license is required. Bachelor’s degree preferred and multiple background checks apply; position offers comprehensive benefits.

Qualifications

• Demonstrates ability to communicate to non-technical personnel
• Strong knowledge of computer hardware, software, and peripherals
• Ability to analyze, troubleshoot, and resolve typical hardware and software issues
• Proven capability to supervise and manage employees

Responsibilities

• Directs and oversees daily TSA operations across schools and departments
• Provides guidance on complex technical issues and root-cause analyses
• Monitors staff performance and asset/inventory management
• Keeps administration informed of technology issues and trends
• Assists locations in selecting and deploying technology assets

Skills

Effective communication

Hardware and software knowledge

Troubleshooting and problem-solving

Supervisory/leadership abilities

Education

Bachelor's degree in CS/IS/Technical Support

Relevant certifications

Job description

Chesterfield County Public Schools seeks a Lead Technology Support Analyst to supervise TSAs and oversee Tier 1–2 support across schools, ensuring timely resolution and high service quality.

The role requires strong technical knowledge, staff supervision, and collaboration with principals and central office staff; Virginia driver’s license is required. Bachelor’s degree preferred and multiple background checks apply; position offers comprehensive benefits.