Technology Support Assistant - Scales Technology Academy

Young World Physical Education; Tempe (AZ); On-site; USD 20,664 - 24,796; Full time

Job summary

Scales Technology Academy in Tempe, AZ is seeking a Technology Support Assistant to provide hands-on technology support for staff and students. The role involves maintaining devices, performing updates, and ensuring readiness for assessments in a school setting.

The ideal candidate has a high school diploma or GED, plus an preferred year of help desk or troubleshooting experience, and must hold a Fingerprint Clearance Card.

Qualifications

• Education and/or experience equivalent to a High School Diploma or GED.
• One year of computer help desk or computer troubleshooting experience (preferred).
• State of Arizona Identity (IVP) Fingerprint Clearance Card.

Responsibilities

• Maintain physical condition of computers, and accessories including running updates when needed.
• Troubleshoot problems and perform minor repairs on student/staff devices.
• Submit tickets for repair when necessary and follow up on repair requests and status.
• Maintain operation of hardware and complete software updates as needed.
• Maintain accurate inventory of technology devices.
• Provide technical assistance to staff and students as needed.
• Assist in the preparation of devices for state and local assessments.
• Communicate and report to the IT Department as needed.
• Participate in professional development.
• Perform other duties as assigned.

Skills

Hardware basics

Software knowledge

Verbal communication

Written communication

Customer service

Troubleshooting

Inventory management

Education

High School Diploma or GED

Job description

Technology Support Assistant - Scales Technology Academy

Tempe School District No.3 Scales Technology Academy - Tempe, Arizona Open in Google Maps

This job is also posted in Tempe Elementary Schools

Job Details

Job ID: 5847684
Application Deadline: Aug 22, 2026 11:59 PM (Mountain Standard Time)
Posted: Jul 22, 2026 6:00 AM (UTC)

Starting Date: Immediately

Job Description

TITLE: Technology Support Assistant - School

JOB DESCRIPTION:

Provide technology support to staff and students.

QUALIFICATIONS:

• Education and/or experience equivalent to a High School Diploma or GED
• One (1) year of computer help desk or computer troubleshooting experience (preferred)
• State of Arizona Identity (IVP) Fingerprint Clearance Card

ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all duties and responsibilities performed by incumbents of this class.)

DUTIES AND RESPONSIBILITIES:

• Maintain physical condition of computers, and accessories including running updates when needed.
• Troubleshoot problems and perform minor repairs on student/staff devices.
• Submit tickets for repair when necessary and follow up on repair requests and status.
• Maintain operation of hardware and complete software updates as needed.
• Maintain accurate inventory of technology devices.
• Provide technical assistance to staff and students as needed.
• Assist in the preparation of devices for state and local assessments.
• Communicate and report to the IT Department as needed.
• Participate in professional development.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS:

• Knowledge of basic computer hardware, software and related peripherals.
• Knowledge of District policies and procedures affecting assigned work.
• Knowledge of testing procedures.
• Skill utilizing effective verbal and written communication.
• Skill in working with elementary/middle school children with a variety of abilities.
• Skill in setting up, installing, upgrading, troubleshooting/repair and supporting computers and peripherals.
• Skill utilizing customer service techniques in responding to inquiries, requests and complaints.
• Skill in establishing and maintaining effective working relationships.
• Skill in organization and managing deadlines.
• Ability to work with culturally diverse students.

WORKING CONDITIONS:

Generally an indoor setting

Position is exposed to infectious disease

PHYSICAL EFFORT:

Position may require climbing, stooping, standing, walking, lifting, keyboarding, talking, hearing, and eyestrain, with repetitive motions through extensive utilization of computer hardware and software.

Position may require lifting, pushing, pulling or carrying furniture, equipment and supplies weighing up to 25 pounds infrequently.

Please note that the closing date for this posting may be changed at any time without prior notice.

WORK YEAR: 192 Days

Position Type: Full-Time
Salary: $15.58 Per Hour

Job Requirements

Contact Information

• Andrew Lebowitz , Principal
• Scales Technology Academy
• Phone: [phone]
• Email: [e-mail]

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