Technology Specialist

Securitas Global Clients America; Auburn Hills (MI); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid vacation days

Paid holidays

Life insurance

Job summary

Securitas Security Services USA, Inc. is seeking a Technology Specialist to install, configure, and maintain computer systems and security-focused hardware across on-premises and cloud environments.

You will support Access Control, CCTV, and Visitor Management systems while ensuring uptime and performance. The ideal candidate has strong system administration experience, a proactive approach to stability, and the ability to work outside regular hours to address critical issues.

Qualifications

• Bachelor's Degree in IT or related field from an accredited institution.
• Experience working in a team environment.
• Able to analyze complex data and develop analysis-appropriate conclusions.
• Proficient with Microsoft Office Suite and Windows Server/Client environments.
• Proficient in SQL Server programming.
• Willingness to learn new skills and adapt to evolving tech.
• Knowledge of PHP, JavaScript, SQL and Node is a plus.

Responsibilities

• Monitor system performance and ensure high availability.
• Administer and maintain security systems (access control, CCTV, badging, visitor management, weapons detection).
• Perform monthly patching and firmware updates.
• Handle service requests and security projects, data exports, troubleshooting.
• Build, deploy and troubleshoot security workstation configurations.
• Analyze data to identify trends and anomalies.
• Maintain thorough documentation of configurations and procedures.
• Configure CCTV maps, analytics and alarms; develop analytic learning protocols.

Skills

Team environment

Data analysis

Detail-oriented

Microsoft Office

SQL Server

Web interfaces

Learning mindset

Education

Bachelor's Degree in IT or related field

Tools

SQL Server

Avigilon CCTV

Security Expert/Continuum

Cloud platforms

Job description

Job Description

Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management across diverse industries. Our mission is simple yet powerful: to help make your world a safer place. With a legacy built on trust, innovation, and global expertise, we provide tailored security solutions that combine cutting-edge technology with outstanding service.

The Technology Specialist is responsible for the installation, configuration, programming, maintenance, and reliable operation of computer systems and servers. This role includes managing both on-premises and cloud-based environments, ensuring system availability, performance optimization, and providing technical support to end-users. The administrator will be accountable for maintaining core system tools and integrations, as well as performing routine performance tuning and troubleshooting. This position focuses primarily on security-related technologies, including but not limited to Access Control Systems, CCTV Systems, Visitor Management Systems, and Badging Systems. As part of a collaborative team, the role demands strong communication skills and a commitment to cooperative problem-solving in a dynamic work environment. The ideal candidate will bring extensive experience in system administration, a strong aptitude for diagnosing and resolving technical issues, and a proactive approach to maintaining infrastructure stability and reliability.

Additionally, the role requires willingness to work outside regular business hours, including evenings and weekends, as needed to address critical issues or support maintenance activities. Must handle high-pressure environments, managing critical systems where downtime may result in significant operational or production impact.

• Monitor system performance and ensure high availability and continuity of services.


• Administer and maintain various security systems including access control, badging, CCTV, visitor management, weapons detection, perimeter detection, and server infrastructure supporting these systems.


• Perform regular updates to security systems including monthly patching, software and firmware updates.


• Handle various service requests and projects related to security systems including data exports/custom reports, troubleshooting broken equipment, managing users, and helping design and implement projects.


• Build, deploy, and troubleshoot computer workstations that support various security systems.


• Review or create reports to analyze data from various security systems to identify trends and anomalies.


• Willing to work outside regular business hours, including evenings and weekends, as needed to address critical issues or support maintenance activities.


• Comfortable operating in high-pressure environments, managing critical systems where downtime may result in significant operational or production impact.


• Develop and maintain comprehensive documentation for system configurations, procedures, and operational standards.


• Configure maps, analytics, and alarms for CCTV systems. Set up and maintain analytic learning protocols where appropriate.

Position Requirements

Basic Qualifications

• Bachelor's Degree in IT or related field from an accredited institution.


• Experience working in a team environment.


• Able to analyze complex data and develop analysis-appropriate conclusions.


• Proven ability to work in a detail-oriented environment.


• Proficient in computer systems and software, including but not limited to Microsoft office Suite and Microsoft operating systems across both server and client environments.


• Proficiency in SQL Server programming.


• Willingness to learn new skills and adapt to evolving technologies and processes.


• Knowledge and experience with any of the following programming languages: PHP, JavaScript, Query, and Node.

Preferred Qualifications

• 5 years progressively responsible experience administering IT or Security systems (Access Control, CCTV).


• Experienced in operating and managing Avigilon CCTV systems.


• Experienced in the administration of security access control systems, with a preference for Schneider Electric Security Expert or Continuum.


• Experience administering IT related client server and cloud hosted systems.


• Proficient in developing and utilizing web-based interfaces.

Compensation & Benefits

Depending on experience, Securitas will offer $65,000 - $70,000 annually.

• Medical, dental, vision, and life insurance


• 10 accrued vacation days, 4 personal holidays, 6 sick days


• 401(k) with company match

If you’re passionate about technology, curious by nature, and ready to roll up your sleeves to keep critical security systems running, we’d love to hear from you.

Company Website: https://www.securitasinc.com

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits Include

• Retirement plan


• Employer-provided medical and dental coverage


• Company-paid life insurance


• Voluntary life and disability insurance


• Employee assistance plan


• Securitas Saves discount program


• Paid holidays


• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

About The Team

Our Company Mission:

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.