Technology Solutions Product Administrator

Westcoast Ltd; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company at the forefront of technology solutions! In this dynamic role, you will support the operational activities of a thriving team, working closely with various departments to optimize business opportunities. You will gain invaluable insights into the IT industry while developing your skills, with the potential for career progression to a Product Manager position. The company offers comprehensive training, wellbeing initiatives, and opportunities for professional growth, making this an exciting chance to build a rewarding career in a supportive environment.

Benefits

Full training and ongoing support

Funded NVQs or Apprenticeships

Wellbeing initiatives

Discounts on IT and electronics

Access to Perkbox discounts

Qualifications

• Experience in administration or sales support roles is essential.
• Strong organizational and communication skills are required.

Responsibilities

• Support day-to-day operations of HPE and Juniper business.
• Maintain product lines and manage stock orders efficiently.

Skills

Administrative experience

Sales support

Relationship building

Attention to detail

Communication skills

Organizational skills

Proficiency in Excel

Teamwork

Education

High School Diploma

NVQ or Apprenticeship

Job description

Our Technology Solutions division

Our Technology Solutions division is at the forefront of cutting-edge technology, working with a variety of vendors in this fast-paced area of the channel. We’ve invested heavily into this team, which consists of industry-leading experts from diverse backgrounds, including public cloud and edge computing, with boundless capabilities.

What is the role?

You’ll work alongside our Product Manager and the wider Technology Solutions team, supporting the day-to-day operational activities of our HPE and Juniper business.

How will you do this?

Working proactively with the team, you will complete key administrative activities that enable Westcoast to optimize opportunities across HPE and Juniper.

You will maintain all the Technology Solutions product lines — from setting up new products and part-codes, updating price lists, managing product bundles, to ordering stock. Collaborating with other teams in Westcoast (Customer Services, Financial Claims, and Sales), you will provide support on queries, claims, orders, and general inquiries.

In this role, you’ll develop a strong understanding of Technology Solutions and the IT industry, with opportunities to develop your skills and potentially progress to a Product Manager position in the future.

Is this the role for you?

To succeed, you should have some of the following skills and experience, along with a desire to grow in other areas:

• Previous experience in an administration or sales support role
• Ability to build good working relationships with internal departments, resellers, and vendors
• Methodical approach and logical decision-making skills
• Ability to work effectively under pressure while maintaining attention to detail
• Adaptability to changing situations with confidence and professionalism
• Teamwork and a flexible, collaborative approach
• Excellent communication skills at all levels, internally and externally
• Strong organizational skills and ability to prioritize a busy workload
• Proficiency in Excel

What will we do for you?

This role offers an excellent opportunity to deepen your knowledge of the IT industry, build a career with a Sunday Times Top Track 100 business, and develop industry relationships. We value our people highly and support their growth through incentives, progression, and development opportunities.

• Full training and ongoing Learning and Development support, with excellent career progression
• Funded NVQs or Apprenticeships, work-based studies, and professional qualifications
• Westcoast Wellbeing initiatives, including Yoga, Mental Health First Aiders, and counseling services
• Perkbox – access to discounts and perks on high street, leisure, and utility services
• Staff Purchases – discounted IT, electronics, mobiles, and accessories

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