Technology Solutions Analyst: AI-Driven IT & Integrations

The Chronicle Of Higher Education, Inc.; Firestone Park (CA); On-site; USD 73,900 - 105,500; Full time

Job summary

Occidental College in Los Angeles is seeking a Technology Solutions Analyst, a technical generalist who partners with academic and administrative departments to analyze business needs, design technology-enabled solutions, and deliver measurable outcomes using enterprise platforms.

The role blends business analysis, system configuration, integration support, and collaborative problem‑solving to improve workflows, data quality, and the student and employee experience.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Five years in hybrid technical/analytical roles such as solutions analyst or technical project lead.
• Experience with SQL and at least one scripting language.
• Experience with enterprise systems like Ellucian Banner, Workday, Salesforce, Slate, Canvas, or similar.
• Ability to communicate complex concepts clearly to technical and non-technical audiences.
• Ability to learn new tools quickly and independently.
• Proficiency with Microsoft Office, Google tools, and collaboration platforms.

Responsibilities

• Analyze business needs and design technology-enabled solutions across college departments.
• Develop integrations between enterprise systems and automate workflows using iPaaS and scripting.
• Support and modernize enterprise systems like Ellucian Banner, Canvas, and Google Workspace.
• Apply AI tools to enhance productivity while following policy and governance.
• Lead project delivery with timelines, documentation, training, and user adoption.

Skills

SQL

Python scripting

PowerShell

JavaScript

APIs

Communication

Team collaboration

Problem solving

Detail oriented

Self-motivation

Education

Bachelor’s degree in information systems, computer science, business, or related field

Tools

Ellucian Banner

Canvas

Google Workspace

TeamDynamix iPaaS

OAuth/SAML

Job description

Occidental College in Los Angeles is seeking a Technology Solutions Analyst, a technical generalist who partners with academic and administrative departments to analyze business needs, design technology-enabled solutions, and deliver measurable outcomes using enterprise platforms.

The role blends business analysis, system configuration, integration support, and collaborative problem‑solving to improve workflows, data quality, and the student and employee experience.