Technology Service Specialist

Deutsche Bank AG; Jacksonville (FL); On-site; USD 122,000 - 130,000; Full time

Job summary

Deutsche Bank in Jacksonville, FL is seeking a Technology Service Specialist to maintain enterprise storage systems ensuring high availability and optimal performance for banking operations. You will work with Dell PowerMax/VMAX, Pure Storage, HPE 3PAR, NetApp, and more across on-prem SAN/NAS, Fibre Channel, iSCSI, NFS, and GCP.

Includes RCA, DR, and hybrid/cloud support. Requires a Bachelor's degree in Engineering or related field and 5 years of storage experience.

Qualifications

• Bachelor's degree in Engineering or related field or equivalent.
• Five (5) years of experience maintaining enterprise storage systems.
• Experience with Dell PowerMax/VMAX, Pure Storage, HPE 3PAR, Dell ECS, NetApp.

Responsibilities

• Maintain enterprise storage systems for high availability, performance and capacity.
• Provision and manage storage resources for apps/databases using on-prem SAN/NAS, Fibre Channel, iSCSI, NFS, and GCP.
• Perform RCA for technology infrastructure incidents using storage tools.
• Support hybrid and cloud environments and implement SRDF replication for DR.
• Execute data backup, recovery and disaster recovery processes.

Skills

Storage administration

RCA analysis

Hybrid cloud

Performance tuning

Proactive monitoring

Education

Bachelor's degree in Engineering or related field

Tools

Dell PowerMax/VMAX

Pure Storage

HPE 3PAR

Dell ECS Storage

NetApp

SAN/NAS

Fibre Channel

iSCSI

NFS

Google Cloud Platform (GCP)

Cisco/Brocade switches

VMware ESXi

Linux

Windows

Tivoli Storage Manager (TSM)

Job description

Job Title

Technology Service Specialist

Location

Jacksonville, FL

Overview

DB USA Core Corporation seeks a Technology Service Specialist in Jacksonville, FL to perform continuous maintenance of enterprise storage systems to ensure high availability, optimal performance, and sufficient capacity for business-critical banking operations. Requires a Bachelor's degree in Engineering (any) or a related field or equivalent and five (5) years of progressively responsible experience maintaining enterprise storage systems to ensure high availability, performance, and capacity including Dell Storage PowerMax/VMAX, Pure Storage, HPE 3PAR Storage, Dell ECS Storage, and NetApp; monitoring storage infrastructure and identifying and resolving system and performance issues; provisioning and managing storage resources for applications and databases using on-prem SAN/NAS technologies, Fibre Channel, iSCSI, S3, NFS Protocols, and Google Cloud Platform (GCP); performing root cause analysis (RCA) for technology infrastructure incidents using storage array management tools, SAN Switches management (Cisco/Brocade), Fibre Channel Zoning, and performance monitoring within Dell VMAX/PowerMax, XtremIO, Unity, Pure Storage Flash Array and HPE 3PAR Storage environments; executing data backup, recovery, and disaster recovery processes to ensure business continuity; supporting hybrid and cloud environments; implementing SRDF replication solutions to support disaster recovery; and in executing duties, utilizing technologies including Dell VMAX, Pure Storage, HPE 3PAR, SAN/NAS, Fibre Channel, iSCSI, NFS, IBM Tivoli Storage Manager (TSM), Linux, Windows, and VMware ESXi. Salary range: $121,800.00 - $130,000.00/year. This position is eligible for Deutsche Bank's Employee Referral Incentive Program.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home.

Culture

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Equal Opportunity Statement

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Deutsche Bank's Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; and Employee Polygraph Protection Act.