Technology Product Owner, Controls Technology

Citigroup; Irving (TX); On-site; USD 130,000 - 170,000; Full time

Job summary

Citigroup is seeking a Technology Product Owner in the Controls Technology division. You will translate complex risk and control requirements into well-defined epics and stories, maintain a transparent backlog, and guide engineering teams through agile ceremonies to deliver high-quality, compliant software.

You will partner with business stakeholders to elicit requirements, drive demos, and track post-launch performance, becoming the SME for Controls Technology and ensuring alignment with OKRs

Qualifications

• 8+ years in a technology-centric role within finance services.
• 5+ years as a dedicated Product Owner in Agile/Scrum.

Responsibilities

• Own and refine the product backlog, two sprints ahead.
• Translate requirements into Epics, user stories, and acceptance criteria.
• Act as the main contact for engineering during sprints and planning.

Skills

8+ years experience

Product Owner

Risk & Controls domain

Agile product expertise

Technical fluency

Stakeholder management

Education

Bachelor’s degree in Computer Science/Engineering/Finance

MBA (plus)

Tools

Jira

Confluence

SAFe

Job description

About the Role

Join the Controls Technology division as a Technology Product Owner. In this critical role, you will act as the bridge between complex business needs and our engineering teams. You will be empowered to translate intricate requirements for risk and control systems into a flawlessly managed backlog of epics and user stories. Your primary mission is to drive the delivery of high-quality, compliant software by ensuring our development teams have the clarity and context needed to execute effectively, sprint after sprint. This is a role for a product owner - someone who thrives on execution, champions quality, and is passionate about building world‑class technology solutions in a dynamic, global financial environment.

What You’ll Do

1. Backlog Ownership & Agile Execution

Own and Master the Backlog: Meticulously create, refine, and prioritize the product backlog, ensuring it is transparent, well‑understood, and always ready for at least two sprints ahead.

Translate Vision into Action: Deconstruct complex business requirements into well‑defined Epics, User Stories, and precise Acceptance Criteria, ensuring a high percentage of stories are accepted without rework.

Drive Sprint Success: Serve as the dedicated point of contact for the engineering team, providing unwavering clarity during sprint planning, daily stand‑ups, and throughout the development cycle to remove ambiguity.

2. Solution Definition & Quality Assurance

Define the "What": Partner with business stakeholders to elicit, analyze, and document requirements, defining the precise solution to be built.

Champion Quality: Drive a quality‑first mindset with a relentless focus on clear, testable acceptance criteria to minimize ambiguity and reduce critical defects in UAT.

Demonstrate Value: Conduct compelling demos of new functionalities to stakeholders, showcasing the value delivered and gathering immediate feedback for iterative improvement.

Track Performance: Track and report product performance post‑launch to evaluate outcomes and support decisions around future investment.

3. Stakeholder Collaboration & Domain Leadership

Build Partnerships: Act as the key liaison between business users, engineering teams, UX and other technology partners, fostering a collaborative environment to ensure seamless delivery; seeking continuous input from stakeholders and incorporating it into the backlog.

Become the SME: Develop a deep expertise in your assigned Controls Technology modules, becoming the recognized go‑to subject matter expert for the team and key stakeholders.

Facilitate with Purpose: Lead and actively contribute to all agile ceremonies, ensuring refinement and planning sessions are efficient, productive, and outcome focused.

Dependency & Risk Management: Identify and manage cross‑team and cross‑platform dependencies early in the delivery lifecycle. Proactively highlight delivery risks, data dependencies, and integration challenges, and work with stakeholders to drive timely resolution.

Communicate Clearly: Communicate priorities, dependencies, risks, and delivery status clearly to stakeholders and leadership. Support informed decision‑making by articulating trade‑offs and impacts across teams and timelines.

Align on OKRs: Develop a culture of using OKRs to ensure team members align on the purpose of the work and cascade feedback related to risk and dependencies.

4. Innovation in Execution

Leverage AI Tools: Utilize cutting‑edge AI tools to accelerate requirements analysis, improve the quality of user story documentation, and enhance feature file generation.

Mitigate Risk Proactively: Identify and flag potential risks and dependencies that could impact schedule or quality, and work with leadership to drive mitigation strategies.

What We’re Looking For

Core Qualifications

• Experience: 8+ years of experience in a technology‑centric role within the financial services industry, including 5+ years as a dedicated, execution‑focused Product Owner in an Agile/Scrum environment.
• Domain Expertise: Proven background in Risk and Controls, Operational Risk, or Regulatory functions.
• Agile Product Expertise: Deep, hands‑on expertise in managing a product backlog, writing high‑quality user stories, story maps, and leading agile ceremonies (knowledge of SAFe Agile is preferred).
• Technical Fluency: A strong ability to understand technical concepts and engage in detailed discussions with engineering teams on feasibility and solutioning.
• Stakeholder Management: Excellent communication and stakeholder management skills, with demonstrated end‑to‑end ownership of deliverables.
• Education: Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Finance). A management degree such as an MBA is a plus.

Preferred Skills & Certifications

• Certifications: Industry‑recognized certifications such as CSPO, A‑CSPO, PSPO, SAFe POPM, or CBAP are highly desirable.
• Tooling: Expert‑level proficiency with agile management software (e.g., Jira, Confluence ).
• AI in Pra