Technology Partner Manager, At Scale- Hospitality

SupportFinity™; San Francisco (CA); On-site; USD 126,400 - 189,600; Full time

Job summary

SupportFinity™ is looking for a Technology Partner Manager to enhance hospitality partnerships in San Francisco. You will support integration adoption, influence partner roadmaps, and execute joint go-to-market strategies to deliver business outcomes.

The ideal candidate will have 5+ years of experience managing technology partnerships, strong technical acumen, and a strategic mindset geared towards measurable integration growth. This role includes collaborating across product, sales, and marketing teams.

Qualifications

• 5+ years managing technology partnerships or integration-led growth.
• Strong technical acumen without requiring hands-on coding.
• Experience in technical sales, solutions engineering, or partner management.

Responsibilities

• Own integration adoption targets for assigned partners.
• Execute GTM programs that accelerate integration adoption.
• Manage partner relationships with strategic alignment.

Skills

Technology partnerships management

Technical acumen (APIs, data flows)

Strategic mindset

Familiarity with hospitality platforms

Job description

Technology Partner Manager, At Scale- Hospitality

Klaviyo | Posted Mar 13

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Full-time

Unknown

About The Role

Klaviyo is seeking a strategically minded Technology Partner Manager, At Scale to support and grow our hospitality partnerships. This role manages preferred technology partners and is accountable for driving integration adoption, influencing partner roadmaps, and executing joint go‑to‑market (GTM) strategies that deliver measurable business outcomes. You will act as a strategic operator, shaping how partners build and evolve integrations with Klaviyo, accelerating usage across shared customers, and collaborating closely with Sales, Product, Marketing, and Support. This role blends technical depth, ecosystem strategy, and operational execution.

What You’ll Do

Integration & Product Growth (Primary KPI)

• Own integration adoption targets for assigned partners, including activation, usage, and depth.
• Partner with product teams to improve integration quality and expand functionality.
• Monitor integration performance, identify blockers, and drive cross‑functional resolution.
• Translate partner technical needs into clear internal product and support workstreams.

Go‑to‑Market Execution & Enablement

• Execute GTM programs (launches, campaigns, enablement) that accelerate integration adoption.
• Drive co‑selling motions with partner and internal sales teams.
• Enable field teams with clear messaging on integration value and customer outcomes.

Strategic Planning & Partner Management

• Own quarterly and annual partner plans focused on integration growth and GTM impact.
• Maintain executive‑ready documentation, dashboards, and reporting.
• Manage partner relationships with a balance of strategic alignment and hands‑on execution.

Qualifications

What You’ll Bring

• 5+ years managing technology partnerships or integration‑led growth across Sales, Product, and Marketing.
• Strong technical acumen (APIs, data flows, integrations) without requiring hands‑on coding.
• Strategic, execution‑oriented mindset with experience influencing without authority.
• Familiarity with hospitality platforms such as Toast, Square, Mews, Oracle Opera, Cloudbeds, or similar.
• Background in technical sales, solutions engineering, or partner management.
• Motivated by shaping product direction, ecosystem strategy, and measurable integration growth.
• Excels at connecting technical capabilities to business outcomes and GTM execution.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Base Pay Range For US Locations: $126,400—$189,600 USD

Klaviyo is committed to a policy of equal opportunity and non‑discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.