Hospitality Partner Account Manager, Mid-Enterprise

Klaviyo; Denver (CO); On-site; USD 130,900 - 177,100; Full time

Job summary

Klaviyo is seeking a Partner Manager II in Denver, Colorado to build and maintain relationships with marketing agency and systems integrator partners. The role involves consulting partners to enhance their offerings, presenting Klaviyo’s solutions, and developing a revenue-focused strategy. Ideal candidates will have 3-4 years of experience in SaaS sales or account management and exceptional communication skills. This position offers a salary range of $130,900 to $177,100 USD, emphasizing independent work and creative contributions to a growing team.

Qualifications

• 3-4 years of SaaS account management, channel, and/or sales experience.
• Experience in partnerships, sales, or account management.
• Comfortable presenting product-led discussions.

Responsibilities

• Manage 30 partner relationships, building connections with key decision-makers.
• Develop a long-term strategy to help partners meet business goals.
• Present Klaviyo services and software to improve partners' businesses.

Skills

Influencing

Relationship building

Sales experience

Account management experience

Presentation skills

Independent operation

Job description

At Klaviyo, the partnerships team prides itself on being marketing and product experts. As a Partner Manager II, you will build long‑term, mutually beneficial relationships with Klaviyo’s marketing agency and systems integrator partners, leveraging strong consultative skills to understand their business model and growth strategy and identify ways Klaviyo can help them (and their clients) grow.

How You’ll Make a Difference

• Become a trusted advisor to the 30 partner relationships you manage, building relationships with key leaders and decision makers at those organizations, and with front‑line teams.
• Develop technical knowledge of the Klaviyo product and understand how partners can advance use cases to market.
• Build and manage a lead referral pipeline with your partner portfolio.
• Understand a partner’s organization structure and business goals.
• Develop a long‑term strategy with your partner to help them meet their business goals alongside Klaviyo.
• Act as a consultant to help partners build or optimise their offerings around Klaviyo.
• Present how Klaviyo services and software can help a partner improve their business.
• Operate with and exceed revenue‑focused goals.
• Bring creative thinking, strategies, and ideas to advance Klaviyo’s values, build culture, and execute on its vision for the future.
• Own projects and collaborate with a highly driven team to create new partner enablement and process.
• Drive co‑marketing with partners.
• Travel up to 25% to meet and develop relationships with agency partners and attend events.

Who You Are

• Skilled at influencing and relationship building.
• Experience in partnerships, sales, or account management.
• Primarily worked on accounts in SMB/MM/Enterprise segments with thought‑out references.
• Excited to learn about a new product offering.
• Comfortable presenting product‑led discussions and demoing the Klaviyo product to partner networks.
• Thoughtful, engaging, and energetic.
• Obsessed with understanding customers or partners.
• Can operate independently.
• Can present in large groups and showcase as a thought leader in the industry.
• Proactively solicits and acts on feedback from customers, partners, and peers.
• Excited to impact a rapidly‑growing, profitable startup.
• Positive outlook with excellent written and verbal communication skills.
• 3‑4 years of SaaS account management, channel, and/or sales experience.
• Collaborates with enablement, CS, marketing, and product to educate agency partners on new enhancements.
• Brings strategies to advance company values, culture, and vision.

Massachusetts Applicants

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Compensation and Benefits

Salary range for U.S. locations: $130,900 – $177,100 USD. Base salary is determined by job‑related skills, experience, education, and location. In addition to base salary, the total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign‑on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Travel may be required up to 10% for onboarding, partner work, team meetings, and industry events.

Equal Opportunity Statement

Klaviyo is committed to a policy of equal opportunity and non‑discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.