Technology Operations Associate

Veryon; United States; À distance; USD 65 000 - 85 000; Plein temps

Résumé du poste

Veryon is seeking a Technology Operations Associate for fully remote work in the USA. You will support the Technology leadership team, manage operational processes, and coordinate cross‑regional collaboration across North America, Europe, and Asia.

You will gain exposure to CTO and senior leaders while building hands-on experience in operations, project management, financial processes, release management, and executive communications.

Qualifications

• Recent graduate or up to 2 years of professional experience.
• Degree in Business, Information Systems, Computer Science, Finance, or related field.
• Strong attention to detail and accuracy, particularly with financial information.
• Strong written and verbal communication skills.
• Ability to follow up persistently and professionally with senior stakeholders.
• Strong organizational and time management skills.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to handle confidential financial and business information with discretion.
• Strong sense of ownership, reliability, and follow through.

Responsabilités

• Act as a trusted extension of the Technology leadership team, anticipating needs and priorities.
• Support Technology leaders with recurring operational activities, reporting, communications, and coordination.
• Connect teams across NA, Europe, and Asia to align priorities and timelines.
• Follow up with stakeholders to ensure commitments are completed and issues surfaced early.
• Handle confidential financial information with discretion.
• Own Technology content for the monthly Operations Review.
• Pull metrics from internal systems and consolidate into exec reporting.
• Manage the monthly Technology All Hands, agendas, and distribution lists.
• Coordinate leadership presentations and team updates, ensuring timely delivery.

Connaissances

Strong written and verbal comms

Attention to detail

Organization & time management

Formation

Business/Information Systems/CS/Finance degree

Outils

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Description du poste

All Jobs > Technology Operations Associate

Fully Remote USA - Remote (EST & CST) ONLY Engineering

Full-time

Description

Veryon provides software to business and commercial aviation operators, helping them manage maintenance, tracking, and compliance. Our Technology organization spans Engineering, Data Intelligence, DevOps, Technical Program Management, IT & Security, and Customer Support, with teams across North America, Europe, and Asia.

The Technology Operations Associate serves as the operational backbone of the Technology leadership team. This role helps keep technology releases on track, supports financial discipline across technology spend, and ensures leaders and teams have clear and timely communications and reporting.

This is an excellent opportunity for an early career professional to gain direct exposure to the CTO and senior Technology leaders while developing hands on experience across technology operations, project management, financial processes, release management, and executive communications.

Technology Operations & Executive Support

• Act as a trusted extension of the Technology leadership team, anticipating needs and following through on priorities
• Support Technology leaders with recurring operational activities, reporting, communications, and coordination
• Connect teams across North America, Europe, and Asia to maintain alignment on priorities, timelines, and expectations
• Follow up with stakeholders at all levels to ensure commitments are completed and issues are surfaced early
• Handle confidential financial and business information with appropriate discretion

Operations Review & Reporting

• Own Technology content for the monthly company Operations Review
• Pull relevant metrics and information from internal systems
• Gather highlights, lowlights, priorities, and updates from Technology managers
• Consolidate information into clear and accurate executive level reporting
• Maintain visibility into progress, risks, priorities, and upcoming initiatives

Technology All Hands

• Coordinate and run the monthly Technology All Hands
• Maintain distribution lists and coordinate scheduling with senior leaders
• Manage the meeting agenda and collect team content within established deadlines
• Coordinate leadership presentations and team updates
• Lead an engaging icebreaker or team activity to strengthen connection across the distributed Technology organization

Financial Operations

• Review vendor and consultant invoices against approved budgets and route them to authorized approvers
• Record budget variances and prepare information for each quarterly forecast cycle
• Code corporate card transactions twice each month according to Finance requirements
• Attach required receipts and documentation to corporate card transactions
• Track and document budget discrepancies for Technology leadership review
• Support Technology leaders with purchasing, procurement, expense management, and related financial activities

Release Management

• Follow established release checklists to confirm required actions are completed before go live
• Verify required documentation and approvals are attached to the appropriate tickets
• Follow up with QA and UAT stakeholders to secure required sign offs
• Monitor release readiness and identify missing actions or approvals
• Escalate potential release delays early to the appropriate Technology leaders

Project Management

• Track status, milestones, dependencies, and risks for key Technology projects
• Maintain accurate project tracking information and follow up with project stakeholders
• Prepare monthly updates highlighting what is on track, what is at risk, and what is coming next
• Support Technology leaders and managers with project coordination and follow through
• Help maintain shared visibility across Technology initiatives and priorities

Logistics & Coordination

• Support Technology leadership with meeting coordination, calendar management, and scheduling
• Assist with team events and activities across a globally distributed organization
• Support purchasing and procurement activities
• Coordinate logistics for meetings, events, and other Technology initiatives

Requirements

• Recent graduate or up to 2 years of professional experience
• Degree or diploma in Business, Information Systems, Computer Science, Finance, or a related field
• Exceptional attention to detail and a high standard of accuracy, particularly when working with financial information
• Strong written and verbal communication skills
• Ability to follow up persistently and professionally with senior stakeholders
• Strong organizational and time management skills
• Ability to manage recurring deadlines across multiple responsibilities
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
• Ability to handle confidential financial and business information with discretion
• Strong sense of ownership, reliability, and follow through
• Ability to work effectively with distributed teams across multiple time zones

Preferred Skills

• Experience planning events or coordinating meetings and calendars
• Familiarity with Jira or similar ticketing and project tracking tools
• Basic understanding of the software development lifecycle
• Exposure to accounting concepts, expense management, budgeting, or forecasting
• Interest in aviation, technology, or enterprise software
• Exposure to project coordination or technology operations
• Interest in using AI and automation tools to improve reporting, coordination, documentation, and operational efficiency

Core Competencies

• Reliability: Consistently follows through on commitments and closes loops with stakeholders
• Attention to Detail: Maintains accuracy across financial transactions, reporting, documentation, and operational tasks
• Organization: Effectively manages recurring deadlines and competing priorities
• Communication: Communicates clearly and professionally with team members, managers, and senior leaders
• Ownership: Anticipates needs, takes initiative, and proactively addresses issues
• Collaboration: Builds strong working relationships across global Technology teams
• Discretion: Handles sensitive financial and business information responsibly
• Adaptability: Learns quickly and is comfortable working across different areas of Technology operations

What You Will Gain

• Direct exposure to the CTO and senior leaders across the company
• A working understanding of how software is released, funded, and governed within a global technology organization
• Hands on experience with budgeting, forecasting, expense management, and financial operations
• Experience developing executive level reporting and communications
• Exposure to project management, release management, and software development processes
• Collaboration with distributed teams across North America, Europe, and Asia
• An opportunity to build a strong foundation in Technology operations and business leadership

Measures of Success

• Technology All Hands, project status reporting, and Operations Review content are delivered accurately and on schedule
• Invoices and corporate card transactions are processed on time with accurate coding and complete documentation
• Budget variances are consistently tracked and ready for each quarterly forecast cycle
• Leadership requests are handled reliably with minimal follow up
• Releases reach go live with all required actions and sign offs completed
• Potential release delays and operational risks are identified and escalated early
• Technology leaders and stakeholders have clear, timely, and reliable visibility into priorities, progress, and risks

Our Core Values

Fueled by Customers – Customer success drives everything we do.

Win Together – Collaboration and teamwork are at the heart of our success.

Make It Happen – We take ownership and deliver results with urgency.

Innovate to Elevate – We embrace creativity, experimentation, and continuous improvement.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.