Turn this role into an interview — a resume and cover letter built around what this employer wants.
First Point Group in Dallas, TX seeks a Technology Manager to lead engineering across Network Engineering, Optical Transport, and IT. You will drive high-availability architecture and scalable networks while bridging strategy with hands-on execution.
The role requires mentoring engineers, delivering five-nines uptime, managing vendor relationships, and guiding cybersecurity and disaster-recovery initiatives within a carrier-grade environment.
As Technology Manager, you will serve as an essential engineering leader overseeing technical operations across Network Engineering, Optical Transport, and Enterprise Systems/IT. Operating within an advanced telecommunications, fiber, and ISP environment, this leadership role is responsible for driving high-availability architecture, network scalability, and robust systems performance. You will bridge executive strategy and hands-on operational excellence, directly leading multidisciplinary engineering teams to ensure optimal service delivery, technological innovation, and operational resilience across core carrier infrastructures.
The Technology Manager provides overarching strategic and operational leadership across complex network and transport environments, enterprise systems, and IT infrastructure. You will manage end-to-end multi-protocol label switching, carrier IP routing, optical transport backbones, and virtualized computing platforms to guarantee five-nines service availability across regional fiber networks. Day-to-day duties involve leading seasoned network and systems engineers, resolving critical technical escalations, conducting comprehensive capacity planning, and spearheading infrastructure modernization initiatives.
In this capacity, you will architect resilient Layer 2/Layer 3 networking frameworks, evaluate carrier-grade vendor equipment, and implement stringent cybersecurity and business continuity standards. The role demands an agile technologist capable of conducting deep-dive protocol analysis alongside vendor contract governance, disaster recovery execution, and inter-departmental collaboration. By aligning engineering deliverables with enterprise objectives, you will empower teams to deliver exceptional connectivity while fostering a high-performance culture of engineering rigor and operational accountability.
Work Location: Dallas, TX
Tailor your CV to clearly spotlight your dual capability in carrier-grade technical engineering and personnel leadership. Highlight quantifiable operational metrics, such as network uptime achievements, fiber backbone expansions, or DWDM capacity upgrades you directed. If you have direct experience with Nokia service-provider platforms or managing hybrid carrier infrastructures spanning BGP/OSPF routing and VMware virtualization, position these technical proficiencies at the forefront of your professional summary.