Technology Manager – Facilities Management & Workplace Services

Marlabs Inc.; Indianapolis (IN); On-site; USD 120,000 - 160,000; Full time

Job summary

Marlabs Inc. is seeking a Technology Manager for Facilities Management & Workplace Services to own the technology portfolio spanning FM, Workplace Experience, Asset Management, and related platforms.

You will drive strategy, governance, and lifecycle management to enhance operations and employee experiences. The role partners with facilities, IT, and leadership to deliver scalable solutions, manage budgets and vendor relationships, and ensure cybersecurity and compliance across enterprise

Qualifications

• 5+ years of experience managing enterprise technology platforms in facilities, workplace services, or related OT environments.
• Experience leading technology modernization, platform migration, and digital transformation initiatives.
• Strong governance, cybersecurity review, and SaaS operations knowledge in regulated environments.

Responsibilities

• Own lifecycle management, roadmap, governance, and continuous improvement of FM, Workplace Services, Asset Management, and Workplace Experience platforms.
• Lead modernization and migration initiatives, including data retention, integrations, and readiness activities.
• Evaluate and implement workplace technology solutions to improve experience, space utilization, and operations.
• Establish governance processes, standards, and operating models aligned with cybersecurity and enterprise policies.
• Manage vendors, licensing, contracts, and service delivery to ensure SLA performance.
• Collaborate with business leaders, facilities, IT, and external providers to deliver scalable tech solutions.

Skills

FM platforms

Governance

Stakeholder management

Vendor management

Tools

CAFM

CMMS

IoT

Workplace Analytics

Job description

Marlabs, a global AI and Digital Solutions Consulting firm, delivers intelligent solutions across AI, data, analytics, and product engineering. Since 2000, we have partnered with some of the largest healthcare, life sciences, financial services, and government organizations worldwide. As we continue to expand our global footprint, we have an exciting opportunity for a highly skilled Technology Manager – Facilities Management & Workplace Services to join our innovative and dynamic team.

Technology Manager – Facilities Management & Workplace Services | About You

As a Technology Manager – Facilities Management & Workplace Services, you will serve as the strategic technology owner for a portfolio of Facilities Management, Workplace Experience, Asset Management, and Workplace Analytics platforms. You will be responsible for driving technology strategy, platform governance, lifecycle management, vendor management, and continuous improvement initiatives that enhance workplace operations and employee experience. The ideal candidate combines enterprise application management expertise with strong stakeholder engagement, platform governance, budget management, and digital transformation experience within facilities, workplace, or operational technology environments.

Technology Manager – Facilities Management & Workplace Services | Day-to-Day

• Own the lifecycle management, roadmap, governance, and continuous improvement of Facilities Management, Workplace Services, Asset Management, and Workplace Experience technology platforms.
• Lead enterprise platform modernization and migration initiatives, including application transitions, data retention strategies, system integrations, and operational readiness activities.
• Evaluate, recommend, and support the implementation of workplace technology solutions that improve workplace experience, space utilization, facilities operations, and employee engagement.
• Establish governance processes, standards, and operating models while ensuring alignment with cybersecurity requirements, compliance standards, and enterprise technology policies.
• Manage third-party technology vendors, support partners, licensing agreements, service contracts, and platform support teams to ensure service quality and SLA performance.
• Partner with business leaders, facilities teams, workplace services organizations, IT stakeholders, and external providers to deliver scalable technology solutions that support operational and strategic business objectives.

Technology Manager – Facilities Management & Workplace Services | Skills & Experience

• 5+ years of experience managing enterprise technology platforms, including Facilities Management (FM), Workplace Services, CAFM, CMMS, Asset Management, Workplace Experience, IoT, or related operational technology solutions.
• Experience leading technology modernization, platform migration, and digital transformation initiatives, including data migration, integration planning, and lifecycle management activities.
• Strong understanding of enterprise application governance, cybersecurity review processes, SaaS platforms, vendor management, and technology operations within regulated environments.
• Experience managing technology budgets, contracts, licensing agreements, vendor relationships, and service delivery performance.
• Strong stakeholder management and communication skills, with the ability to collaborate effectively across business, IT, operations, engineering, workplace services, and executive leadership teams.
• Preferred: Experience with CAFM, CMMS, workplace analytics, IoT platforms, ServiceNow integrations, workplace experience applications, or facilities technology ecosystems.