Technology Implementation Manager

BI WORLDWIDE; Edina (MN); Hybrid; USD 80,000 - 100,000; Full time

Job summary

BI WORLDWIDE is seeking a Technology Implementation Manager for the Automotive Solutions Group in the Minneapolis area. This hybrid role collaborates with clients and internal teams to design, strategy, and implement large-scale initiatives across new and existing projects.

You will guide complex programs from concept through execution, translate business needs into technical requirements, and lead stakeholder meetings to ensure alignment and on-time delivery.

Qualifications

• BS/BA in Business, CS, MIS or related field.
• 5+ years of business and project management experience.
• Proven ability to present to customers and lead meetings.
• Fast-paced environment experience.

Responsibilities

• Collaborate with customers to define project requirements across data, websites, reporting, and workflows.
• Lead client strategy meetings and coordinate with design, operations, and development teams.
• Translate business needs into technical requirements and documentation; manage SOWs/COs.
• Create and maintain project plans, timelines, and roadmaps; manage risk.

Skills

Leadership

Communication

Technical knowledge

Cross-functional leadership

Client relationships

Education

BS/BA in Business, Computer Science, MIS

Tools

Jira

Job description

At BI WORLDWIDE, we are committed to creating belongingness, where D&I is a priority. We invite you to join us as we continue to expand our culture of inclusivity, collaboration, and authenticity together.
We work a hybrid model (3 days in the office and 2 days work from home); this position is located in our Minneapolis Metro headquarters.

The Technology Implementation Manager for the Automotive Solutions Group is a technical leader responsible for the design, strategy, and implementation of large-scale initiatives across both new and existing projects. This customer-facing role collaborates closely with clients and internal teams, including design, technology operations, and development - to deliver innovative, high-quality solutions that meet business and technical objectives. The position requires strong technical acumen, excellent communication skills, and the ability to guide complex projects from concept through execution.

Role & Responsibilities

• Collaborate directly with customers to gather and define project requirements, including data capabilities, website functionality, reporting needs, and processing workflows
• Maintain ongoing relationships with clients and internal teams to ensure alignment and satisfaction
• Lead technical client strategy meetings and account reviews to drive continuous improvement
• Translate business needs into clear technical requirements and solution documentation
• Consult on Statements of Work (SOWs) and Change Orders (COs), including drafting requirements, gathering estimates from development and operation teams, and managing due dates
• Define and implement complex technology solutions in partnership with technology operations and development teams
• Manage project scope and expectations with internal and external stakeholders throughout definition, development, and delivery phases
• Create and maintain project plans, technical timelines, and road maps
• Lead contingency planning, risk management, and scope management for technical initiatives
• Facilitate key meetings such as standups, retrospectives, refinements, and release reviews
• Serve as the primary contact for technical support and issue resolution
• Review design materials with development teams and stakeholders; coordinate with creative teams for design creation and updates
• Participate in User Acceptance Testing (UAT) and collaborate with Quality Analysts and operations teams to ensure deliverables meet requirements
• Support release planning and validate production sites and data during deployments
• Initiate creation and monitor maintenance of operations documentation. Facilitating training, onboarding, and cross training of operational team members
• Manage project tasks and workflows using Jira

Skills & Abilities

• Strong leadership capabilities with the ability to guide cross functional teams
• Excellent communication skills, including the ability to translate technical concepts for non‑technical audiences
• Deep technical knowledge and an understanding of how technology can solve business problems
• Ability to multitask, manage competing priorities, and maintain attention to detail
• Skilled in building and maintaining strong client relationships
• Proficiency with Jira for task and workflow management

Education/Experience Required

• BS/BA in Business, Computer Science, MIS, or a related technical field
• 5+ years of business and project management experience
• Demonstrated experience presenting to customers and leading meetings
• Proven ability to work effectively in a fast-paced environment

Base Salary Range: $80,000.00 to $100,000.00. The final salary and offer will be determined by the applicant's background, experience, and skills.

More details about our company benefits can be found at the following link: https://www.biworldwide.com/careers/benefits-page/