Technology Governance Program Analyst

JobDiva, Inc.; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

NTT DATA in Charlotte, NC seeks an experienced Project/Program Manager to guide cross-functional initiatives across technology and business teams. You will manage issues, risks, action plans, and remediation efforts while communicating complex technical concepts to diverse audiences.

Strong facilitation and executive reporting are essential. The role requires a bachelor's degree and 5+ years in related fields, plus the ability to balance multiple priorities in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent education/experience
• 5+ years of project/program/related experience
• 3+ years leading cross-functional initiatives with multiple stakeholders
• Experience managing issues, risks, action plans, dependencies, remediation
• Ability to communicate technical concepts and remediation plans to both technical and non-technical audiences
• Strong meeting facilitation, stakeholder management, and organizational skills
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Experience creating reports, presentations, dashboards, and exec-level communications
• Proficiency with Microsoft Office including Excel, PowerPoint, and Teams
• Strong analytical, problem-solving, and critical-thinking skills

Skills

Project management

Stakeholder management

Communication

Leadership

Executive reporting

Data analysis

Risk management

Cross-functional collaboration

Agile knowledge / PMP

Education

Bachelor's degree

Tools

Excel

PowerPoint

Teams

Dashboards

Job description

Company Overview

None

Job Description

Basic Qualifications

• Bachelor's degree or equivalent combination of education and relevant work experience.
• 5+ years of experience in project management, program management, issue management, business analysis, technology operations, or a related field.
• 3+ years of experience leading cross-functional initiatives involving multiple stakeholders from technology and business organizations.
• Experience managing issues, risks, action plans, dependencies, and remediation activities through successful resolution.
• Ability to communicate technical concepts, risks, and remediation plans to both technical and non-technical audiences.
• Strong meeting facilitation, stakeholder management, and organizational skills.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Experience creating reports, presentations, dashboards, and executive-level communications.
• Proficiency with Microsoft Office applications including Excel, PowerPoint, and Teams.
• Strong analytical, problem-solving, and critical-thinking skills.

Preferred Qualifications

• Experience supporting technology governance, risk, compliance, audit, or control functions.
• Experience working with Platform Engineering, DevOps, CI/CD, cloud, infrastructure, software engineering, or automation teams.
• Knowledge of technology risk management and issue remediation processes.
• Experience in financial services or other highly regulated industries.
• Project Management Professional (PMP), Certified Scrum Master (CSM), or equivalent project management certification.
• ITIL Foundation Certification.
• COBIT training or certification.
• Agile certification.
• Experience developing executive reporting, governance metrics, and operational dashboards.
• Experience facilitating audits and regulatory examinations.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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