Technology Director

Allata, LLC; Dallas, Northern (TX, KY); Hybrid; USD 170,000 - 260,000; Full time

Job summary

Allata, LLC is seeking a Director of AI & Technology Service Delivery to lead critical AI and technology programs. You will ensure on-time delivery, strong financial control, and outstanding client experience while guiding talent and scalable delivery models across global client accounts.

Responsibilities include optimizing portfolios, managing client relationships, and collaborating with Sales Executives to align offerings and maximize client value.

Qualifications

• Experience leading client delivery teams and growing new client opportunities.
• Proven ability to manage quality and margin within client accounts.
• Ability to break down complex business problems and guide teams to solutions.
• Proficiency with agile delivery models.
• Deep familiarity with Cloud Native environments (AWS/Azure/GCP).
• Experience with containers and serverless architectures.
• Familiarity with integration frameworks and Azure Service Bus.
• Strong ML/AI experience, including Generative AI and RAG.
• DevOps and IaC in Microsoft ecosystem (Azure DevOps, GitHub Actions, Bicep/Terraform).
• Digital product management lifecycle knowledge.

Responsibilities

• Plan and estimate projects; define methods and lead operational execution across the portfolio.
• Manage client relationships and expectations; act as escalation point for delivery issues.
• Oversee project financials: budgeting, forecasting, and performance analysis.
• Develop and manage Service Line teams (onboarding, feedback, growth, performance).
• Partner with Sales Executives/Client Partners to align offerings, support sales, and ensure client satisfaction.

Skills

Delivery leadership

Budgeting & forecasting

Agile delivery

Cloud platforms

Generative AI

RAG

Product lifecycle management

Stakeholder management

Tools

Azure DevOps

GitHub Actions

Bicep

Terraform

Containers

Serverless

Azure Service Bus

Job description

Allata is a global consulting and technology services firm founded in 2016, with 350+ employees across the US, India, and Argentina. We partner with some of the world's largest enterprises to move AI from idea to production — building intelligent agents, data foundations, and governance frameworks that scale.

Our teams work at the intersection of strategy, engineering, data, and design, helping clients modernize their technology, unlock data value, and create meaningful digital experiences. At Allata, you'll join an agile, cross-functional team that works closely alongside clients — making a real impact and building lasting partnerships.

Allata is seeking a Director to lead the delivery of critical projects and programs within the AI & Technology Service Line. You will ensure high-quality, on-time delivery, strong financial control, and an outstanding client experience while acting as the delivery escalation point. Collaborating closely with Sales Executives and Client Partners, you will develop talent, optimize delivery models at scale, and drive measurable outcomes.

Role & Responsibilities:

• Plan and estimate projects; define methods and lead operational execution across the portfolio.
• Manage client relationships and expectations; act as escalation point for delivery issues.
• Oversee project financials: budgeting, forecasting, and performance analysis.
• Develop and manage Service Line teams (onboarding, feedback, growth, performance).
• Partner with Sales Executives/Client Partners to align offerings, support sales, and ensure client satisfaction.

Hard Skills - Must have:

• Experience leading client delivery teams, building successful client relationships, growing new client opportunities, and delivering on promises.
• Proven ability to manage and enhance quality and margin within client accounts.
• Skilled in breaking down complex business problems and guiding a team to resolve them.
• Proficiency in working with agile delivery models.
• Deep familiarity with Cloud Native environments in at least one of the major hyper-scalers (AWS, Azure, GCP).
• Strategic mastery of modern software development patterns and tools, including experience with containers, serverless, and integration frameworks (eventing, messaging, streaming, Azure Service Bus).
• Strong experience in machine learning and artificial intelligence, including the design and application of Generative AI, Retrieval Augmented Generation (RAG), and related frameworks.
• Proven practice in DevOps and Infrastructure as Code within the Microsoft ecosystem (Azure DevOps, GitHub Actions, Bicep/Terraform).
• Comprehensive knowledge of the digital product management lifecycle, from conception to operation and continuous evolution.

Soft Skills / Business Specific Skills:

• Ability to effectively communicate and collaborate with internal and external teams.
• Proven track record operating in global and virtual environments, working remotely with colleagues across different geographies and cultures.
• Ability to influence clients and teams to the preferred outcome.
• Self-starter skilled in developing structure in ambiguous environments.
• Strategic thinking and problem-solving skills.
• Aptitude for developing company processes, recruit new talent, and develop new strategic business service offerings.
• Willingness to perform multiple roles in a fast-moving, customer-oriented environment.

At Allata, we value differences.

Allata is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Allata makes employment decisions without regard to race, color, creed, religion, age, ancestry, national origin, veteran status, sex, sexual orientation, gender, gender identity, gender expression, marital status, disability or any other legally protected category.

This policy applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.