Technology Delivery Leader

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Chicago (IL); Hybrid; USD 165,000 - 235,000; Full time

Job summary

Genpact is seeking a Technology Delivery Leader to drive end-to-end delivery of large software programs, blending technology leadership with strategic business acumen. You will build frameworks, lead cross-functional teams, and partner with business development and engineering to deliver transformation initiatives in Banking and Capital Markets.

The role requires strong communication, leadership, and delivery experience in agile environments, with a focus on digital transformation for large

Qualifications

• Bachelor-level to MBA qualifications in business, finance, or economics.
• Experience in delivering large-scale AI and digital transformation programs.

Responsibilities

• Handle large software programs end to end, consulting, strategy, project execution, and business development.
• Build process frameworks for the organizations.
• Project Scoping, Estimation, Resource Planning, Scheduling & Quality Planning.
• Work closely with business development, customers' business and engineering teams & internal engineering teams.
• Gathering Requirements & Analysis.
• Thought Leadership.
• Experience in Delivery and operations in Banking and Capital Markets.
• Excellent communication skills.
• Hands-on experience in managing client deliveries including client interaction, finalizing of SOWs and managing large size teams.
• A mix of advanced technology and strategic business acumen-both broad and deep technology and industry knowledge.
• Resourceful, confident under pressure, and has demonstrated skill in both expectation and crisis management.
• Understanding and experience in leading digital transformation for large size banks.
• Experience in planning and execution of large size, complex projects in BCM vertical.
• Excellent problem-solving skills, ability to provide solutions.
• Team management and stakeholder management experience.
• Should have experience in managing/delivering using digital technologies.
• Experience working in Agile projects.
• Coordinate & communicate with business, operations, and Support teams.
• Innovative thinker who is positive, proactive, and readily embraces change.
• Ability to handle clients professionally during all interfaces.

Skills

Agile Methodology

Change Management

Client Relations

Collaboration Tools

Commercial Excellence

Commercial Modeling

Design Thinking

Executive Presence

Inclusion

People Leadership

Project Management

Risk Management

Scaled Agile Framework SAFe

Storytelling

Education

Bachelor's degree in Commerce

Bachelor's degree in Economics

Bachelor's degree in Finance

Master's in Business Administration

Master's in Business Analytics

Tools

AWS

Job description

Technology Delivery Leader

Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Handle large software programs end to end, consulting, strategy, project execution, and business development
• Build process frameworks for the organizations
• Project Scoping, Estimation, Resource Planning, Scheduling & Quality Planning
• Work closely with business development, customers' business and engineering teams & internal engineering teams
• Gathering Requirements & Analysis
• Thought Leadership
• Experience in Delivery and operations in Banking and Capital Markets
• Excellent communication skills
• Hands-on experience in managing client deliveries including client interaction, finalizing of SOWs and managing large size teams
• A mix of advanced technology and strategic business acumen-both broad and deep technology and industry knowledge
• Resourceful, confident under pressure, and has demonstrated skill in both expectation and crisis management
• Understanding and experience in leading digital transformation for large size banks
• Experience in planning and execution of large size, complex projects in BCM vertical
• Excellent problem-solving skills, ability to provide solutions
• Team management and stakeholder management experience
• Should have experience in managing/delivering using digital technologies
• Experience working in Agile projects
• Coordinate & communicate with business, operations, and Support teams.
• Innovative thinker who is positive, proactive, and readily embraces change
• Ability to handle clients professionally during all interfaces.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)

Required Skills

Agile Methodology, Change Management, Client Relations, Collaboration Tools, Commercial Excellence, Commercial Modeling, Design Thinking, Executive Presence, Inclusion, People Leadership, Personal Effectiveness, Project Management, Risk Management, Scaled Agile Framework (SAFe), Storytelling

Language

English (Required), English (Required)

Language Proficiency

English (OVERALL - Proficient - C2), English (OVERALL - Proficient - C2)

Additional Job Location

Job Type Regular

Master Skill List - Technology Delivery Management

Remote Type - Hybrid

Work Shift - Day Job (United States of America)

The approximate annual base compensation range for this position is: 165,300 to 235,000 USD

Los Angeles California-based candidates are not eligible for this role

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, cit