Technology Delivery Lead, Operations & Transformation

The Guardian Life Insurance Company of America; Holmdel Township (NJ); On-site; USD 119,000 - 195,000; Full time

Job summary

Guardian Life Insurance Company of America is seeking a Technology Delivery Manager for Technology Operations. You will coordinate the delivery of strategic and operational technology initiatives, providing a centralized view of priorities, risks, and outcomes while enabling teams to execute with clarity and speed.

You will lead cross-functional delivery, establishing governance, reporting, and executive communications, and partner with leadership to drive modernization, resilience, and

Qualifications

• Bachelor’s degree in Information Technology, Engineering, Business, or related field or equivalent practical experience.
• 8+ years leading technology delivery and cross-functional initiatives.
• Experience driving concurrent initiatives across infrastructure, operations, cloud, or platform.
• Strong written and verbal communication for executive reporting and stakeholder alignment.

Responsibilities

• Own the integrated delivery portfolio for Technology Operations.
• Lead intake, prioritization, sequencing, capacity alignment, and dependencies with Tech Operations leadership.
• Establish practical and consistent delivery practices, tools, forums, and governance across the portfolio.
• Drive initiatives from definition through implementation to operations with clear outcomes and milestones.
• Develop and maintain integrated delivery plans covering milestones, dependencies, risks, issues, decisions, resources, and mitigations.
• Monitor delivery performance and proactively resolve risks, resource constraints, cross-team dependencies, and impediments.
• Facilitate cross-functional execution with clear accountability for commitments and outcomes.
• Serve as the primary coordinator for Technology Operations delivery status, risks, dependencies, decisions, and escalations.
• Prepare and deliver executive communications, portfolio dashboards, and outcome-based status reporting.
• Facilitate leadership reviews and dependency discussions, and escalation paths as needed.
• Implement standardized reporting for delivery health, milestones, risks, dependencies, and financials.
• Ensure delivery activities align with governance, audit, compliance, and regulatory readiness requirements.
• Use retrospectives and lessons learned to improve ways of working and execution performance.
• Coordinate Technology Operations teams, enterprise partners, vendors, and consultants to align responsibilities and delivery commitments.
• Enable major transformation, modernization, and resilience initiatives through sequencing, resource alignment, and governance.
• Remove delivery friction and accelerate decision-making to improve predictability.

Job description

Guardian Life Insurance Company of America is seeking a Technology Delivery Manager for Technology Operations. You will coordinate the delivery of strategic and operational technology initiatives, providing a centralized view of priorities, risks, and outcomes while enabling teams to execute with clarity and speed.

You will lead cross-functional delivery, establishing governance, reporting, and executive communications, and partner with leadership to drive modernization, resilience, and