Technology Change Management, Senior Associate

RSM US LLP; Chicago (IL); Hybrid; USD 81,000 - 154,000; Full time

Job summary

RSM US LLP is seeking a Change Management Senior Associate in our Technology Performance team. You will lead client engagements, supervise project teams and guide stakeholders to deliver organizational change initiatives that accelerate value for our clients.

The role requires 2+ years in a large organization or professional services, strong communication skills, travel willingness, and familiarity with AI-enabled workflows. MBA and change management certifications are preferred.

Qualifications

• Bachelor’s degree required.
• 2+ years’ experience in a large organization or professional services.
• 1 year leading and managing project teams from sales to closure.
• Strong problem solving and mature judgment.
• Executive presence and stakeholder management.
• Willingness to travel >50% locally and internationally.
• Strong communication skills, both oral and written.
• Experience leveraging AI to improve productivity and quality of work.

Responsibilities

• Lead delivery of transformation projects across finance, processes and systems.
• Oversee project teams and guide client stakeholders to successful outcomes.
• Develop industry specialization and drive business development.
• Build client relationships and deliver high-quality services.
• Contribute to new products and deliverables in the OCM space.

Skills

Leadership

Communication

Problem solving

Stakeholder management

Travel readiness

AI awareness

Education

Bachelor’s degree

MBA or advanced degree

Prosci CCMP / ACMP / APMG certifications

Tools

AI tools (ChatGPT, Copilot)

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

As a Change Management Senior Associate within our Technology Performance team at RSM, you will play a pivotal leadership role within our Organizational Change Management team. This team focuses on accelerating the time to value for clients by identifying necessary employee behavior changes, reducing resistance to these changes, and sustaining new behaviors to ensure the delivery of business case benefits. In this supervisory position, you will oversee project teams, guide client stakeholders, and ensure the successful delivery of customized solutions that drive change initiatives, enhance employee engagement, and achieve organizational goals.

Responsibilities

• Work on the delivery of projects to help optimize all elements of the finance function including but not limited to: Readiness Assessment, Business Process Improvement, Shared Services Implementation, Business Case Development, Technology Deployment, CCRAs, PCT Surveys, Stakeholder Analysis, Communication Plan, TrainingPlanand other Transformation activities
• Expert understanding of Transformation and ChangeManagement functionand the people, process, and technology that support the business function
• Subject matter expert in various business processes, including:ProSci: ADKAR, Kotter's, William Bridges,demonstratedunderstand of how organizations function and are structured
• Drive high-quality work within expectedtimeframesand on budget. Monitor progress, manageriskand ensure clients are kept informed about progress and expected outcomes
• Understand firm capabilities and ability to expand client service across lines of business
• Develop industry specialization and drive targeting, marketing, and training activities within industry
• Build client relationships and deliver quality client services. Work on concurrent projects to completion andassistour clients uncoveradditionalareas of opportunity and manage the business development process
• Assistin developing new products,solutionsand deliverables for the rapidly changing OCM Transformation environment

Qualifications

• Bachelor’s degree
• Minimum 2+ years’ experience working in a large organization or professional services firm
• 1 yr. experience leading and managing project teams from sales to project closure
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
• Executive presence and an understanding of stakeholder / client relationship management
• Ability to travel > 50 % locally and internationally
• Strong oral and written communication skills, including presentation skills
• Demonstrated ability to leverage AI tools (e.g., ChatGPT, Copilot) to improve productivity and quality of work
• Strong understanding of AI limitations, risks, and responsible use practices
• Ability to critically evaluate and validate AI generated outputs
• Experience integrating AI into daily workflows and business processes
• Continuous learning mindset to stay current with emerging AI capabilities

Preferred Qualifications

• Fluent in French
• MBA or advanced degree
• Prosci Change Management Certification, CCMP (ACMP), APMG Change Management Practitioner

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [e-mail].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $81,400 - $153,500

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.