Technology and Data Specialist

Grand Rapids; Grand Rapids, Northern (MI, KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Kids’ Food Basket in Kent County seeks a Technology and Data Specialist to serve as the internal expert in tech solutions, data stewardship, and organizational effectiveness. You will empower teams across the organization through innovative technology, actionable data insights, and continuous process improvement, supporting adoption of tools that enhance communication and decision-making.

Your work will help ensure the organization has systems, information, and capabilities needed to advance its

Qualifications

• Bachelor's degree or equivalent in a related field or experience.
• 5+ years in technology, data analytics, or related roles.
• Advanced Microsoft 365 experience focusing on SharePoint, Teams, OneDrive, and Power BI; certifications are a plus.
• Proven ability to develop reports, dashboards, and data visualizations.
• Strong PM and organizational skills to lead multiple initiatives.
• Knowledge of process improvement, systems integration, and AI tools.
• Excellent communication and relationship-building skills for practical solutions.
• Curious, adaptable mindset with collaborative, continuous-learning focus.

Responsibilities

• Lead and support technology initiatives to improve effectiveness and collaboration.
• Develop and expand use of Microsoft 365 tools (SharePoint, Teams, OneDrive, Power BI).
• Identify opportunities for process automation and digital transformation across departments.
• Develop dashboards and performance metrics to turn data into insights.
• Partner with staff, vendors, and consultants to implement scalable tech solutions.
• Promote data stewardship with quality, accessibility, and reporting consistency.
• Lead cross-functional projects from concept to implementation, managing timelines and change.
• Train and empower staff to use technology confidently and embrace innovation.

Skills

Microsoft 365

Power BI

SharePoint

Data analytics

Project management

Communication

Education

Bachelor's degree or equivalent

Job description

Location: Kent County | Department: Technology | Status: Exempt

At Kids’ Food Basket, we believe healthy food is a right, not a privilege. Since 2002, we’ve grown from serving 125 students to providing more than 11,000 nourishing meals every weekday across West Michigan. But we're more than meals. Through sustainable farming, educational experiences, and meaningful community partnerships, we're building a future where every child has access to the nourishment they need to reach their limitless potential.

Technology and data play an increasingly important role in helping us achieve that vision. By connecting people, information, and systems, we can make smarter decisions, strengthen our impact, and create more opportunities for children and families throughout our community.

Position Summary

The Technology and Data Specialist serves as Kids’ Food Basket’s internal expert in technology solutions, data stewardship, and organizational effectiveness. This role empowers teams across the organization through innovative technology, actionable data insights, and continuous process improvement. Working collaboratively across departments, you'll help identify opportunities, implement solutions, lead organization-wide initiatives, and support the adoption of tools that enhance communication, collaboration, and decision-making. Your work will help ensure Kids’ Food Basket has the systems, information, and capabilities needed to advance our mission and build a more nourished future.

What You’ll Do

• Lead and support technology initiatives that improve organizational effectiveness, efficiency, and collaboration.
• Optimize and expand the use of Microsoft 365 tools, including SharePoint, Teams, OneDrive, Power BI, Lists, and Copilot.
• Identify opportunities for process improvement, automation, and digital transformation across departments.
• Develop and maintain dashboards, reports, and performance metrics that turn data into actionable insights.
• Partner with staff, vendors, and consultants to implement scalable technology solutions that support strategic priorities.
• Promote strong data stewardship by ensuring data quality, integrity, accessibility, and reporting consistency.
• Lead cross-functional projects from concept through implementation, managing timelines, stakeholders, and change adoption.
• Train, coach, and empower staff to confidently use technology and embrace innovation in their daily work.

What You’ll Bring

• Bachelor's degree in a relevant field or an equivalent combination of education and experience.
• Five or more years of experience in technology, data analytics, systems administration, project management, or a related field.
• Advanced experience with Microsoft 365 platforms, particularly SharePoint, Teams, OneDrive, and Power BI; Microsoft certifications are a plus.
• Experience developing reports, dashboards, data visualizations, and performance measurement tools.
• Strong project management and organizational skills with the ability to lead multiple initiatives simultaneously.
• Knowledge of process improvement, workflow optimization, systems integration, and emerging technologies, including AI tools and best practices.
• Excellent communication and relationship-building skills, with the ability to translate technical concepts into practical solutions.
• A curious, adaptable, and solutions-oriented mindset grounded in collaboration, continuous learning, and service.

Why You’ll Love It

• Use technology and data to create measurable impact for thousands of children and families across West Michigan.
• Help shape how a growing organization leverages innovation to advance its mission.
• Join a passionate, values-driven team committed to nourishment, equity, and community impact.
• Collaborate with colleagues across programs, philanthropy, finance, operations, and agriculture to solve meaningful challenges.
• Enjoy significant autonomy, ownership, and opportunities to lead transformational projects.
• Bring new ideas to life in an organization that values curiosity, creativity, and continuous improvement.
• Grow your expertise in emerging technologies while helping others build confidence and capability.
• Be part of a team working every day toward a future where all children have access to the nourishment they need to thrive.