Technology Advocate

Huntington Bancshares, Inc.; Columbus (OH); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Huntington Bancshares, Inc. in Columbus, OH, seeks an IS Technical Specialist to provide technical and consultative support on the most complex matters. You will lead content development, coaching, and outreach initiatives across engineering teams.

This role partners with product teams to influence roadmaps, drives AI enablement, mentors junior engineers, and translates feedback into actionable improvements. Office-based with flexible work options and a strong, customer-focused culture.

Qualifications

• Bachelor's Degree required; 5+ years of related experience or equivalent.
• Strong analytical and troubleshooting abilities.
• Excellent communication and interpersonal skills.
• Ability to balance development and support in multi-team environments.

Responsibilities

• Lead the development of technical content, training programs, and outreach initiatives.
• Coach engineers and teams on modern engineering practices.
• Drive engineer community engagement, events, and advocacy programs.
• Partner with product teams to influence roadmap and prioritization of engineer needs.
• Assess and evolve engineer education, content, and outreach strategies.
• Lead AI enablement through technical content, coaching, demonstrations, and community programs.
• Translate engineering feedback into recommendations to improve AI tools and roadmaps.
• Lead workshops, webinars, and internal learning experiences.
• Contribute to open-source communities and projects.
• Serve as a subject matter expert for engineering advocacy practices.
• Collaborate with internal teams to scale engineering impact.
• Mentor and support junior engineers, interns and technology advocates.
• Perform other duties as assigned.

Skills

Analytical skills

Troubleshooting

Communication skills

Interpersonal skills

Customer service orientation

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Description

Summary:

The IS Technical Specialist provides technical and consultative support on the most complex technical matters.

Duties and Responsibilities:

• Lead the development of technical content, training programs, and outreach initiatives.
• Coach engineers and teams on modern engineering practices.
• Drive engineer community engagement, events, and advocacy programs.
• Partner with product teams to influence roadmap and prioritization of engineer needs based upon engineer feedback.
• Assess and evolve engineer education, content, and outreach strategies.
• Lead AI enablement through technical content, coaching, demonstrations, and community programs that promote responsible adoption of approved AI capabilities.
• Translate engineering feedback and adoption barriers into recommendations that improve AI tools, practices, learning experiences, and product roadmaps.
• Lead workshops, webinars, and internal learning experiences.
• Contribute to open-source communities and projects.
• Serve as a subject matter expert for engineering advocacy practices.
• Collaborate with and build strong partnerships with internal teams (e.g., VMO, TIG, IT Talent Development, etc.) to scale engineering impact.
• Serve as a subject matter expert on Technology Advocacy practices.
• Mentor and serve as a resource for junior engineers, interns and Technology advocates.
• Perform other duties as assigned.

Basic Qualifications:

• Bachelor's Degree
• 5+ years of related experience or an additional 4 years of related work experience may be considered in lieu of the Bachelor's Degree

Preferred Qualifications:

• Microsoft Office experience
• Experience working in multi-platform environment
• Ability to balance both development and support roles
• Experience in working on projects that involve business segments
• Strong analytical, strong troubleshooting skills and excellent communication skills
• Strong interpersonal skills, focus on customer service, and the ability to work well with other IT, vendor, and business groups

Exempt Status: Yes= not eligible for overtime pay (No= eligible for overtime pay)

Workplace Type: Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.