Technicians

Direct Line Global; New Albany (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated technicians to join their dynamic team in the data center sector. This role involves the installation and maintenance of network and cabling infrastructure, ensuring high-quality workmanship and adherence to safety standards. The ideal candidate will possess a solid understanding of data center technologies and demonstrate proficiency in using telecom hand tools. Join a forward-thinking company committed to innovation and excellence, where your skills will contribute to impactful projects and a collaborative work environment. If you're ready to make a difference in a growing field, this opportunity is perfect for you.

Qualifications

• Knowledge of telecom tools and customer service.
• Ability to read blueprints and perform cable terminations.

Responsibilities

• Install and decommission network and cabling infrastructure.
• Collaborate with stakeholders to overcome project challenges.

Skills

Telecom Hand Tools Knowledge

Customer Service Understanding

Job Safety Requirements

Blueprint Reading

Wiring Schemes Familiarity

Low Voltage Cable Handling

Field Terminations and Labeling

Data Center Work Capability

Copper and Fiber Cable Testing

Network Equipment Installation

Tools

DSX 5000 Tester

OTDR Tester

Linkware/Linkware Live

Job description

SUMMARY

Direct Line (“DL”) is a high growth global technology services company with a primary focus on providing design, integration, installation, maintenance, and managed services to well-known data center operators and technology companies. Direct Line deploys decades of experience and knowledge through key partnerships with hyperscale technology companies and multi-tenant data center operators that give its clients a competitive marketplace advantage. Direct Line is committed to continually improving our industry through certified training of cutting-edge technicians that deliver superior results with a passion for detail. Direct Line is headquartered in Fremont, California with additional locations in Virginia, Tennessee, North Carolina, New Mexico, the Pacific Northwest, Asia-Pacific, and Europe.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Installation/decommissioning of network and cabling infrastructure in a Data Center environment.
• Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
• Provide structured feedback on project progress to Stakeholders.
• Exhibit quality workmanship on all work and maintain Data Center cleanliness.
• Follow all production, safety, and quality standards, codes, and industry best practices.
• Collaborate with various Stakeholders to remove project obstacles.
• Reading and comprehending blueprints and building documentation/redline work.
• Broad understanding of Data Center infrastructure technologies.

SKILLS AND QUALIFICATIONS

• Knowledge and use of basic telecom hand tools.
• Must understand customer service.
• Clear understanding of job safety requirements.
• Be able to read and understand floor plans.
• Should be familiar with wiring schemes and wiring testing.
• Should be able to pull all types of low voltage cable.
• Should understand and be capable of performing field terminations and labeling.
• Reports to Operations Manager and takes daily directions from Technician, Technician II, Lead Technicians, Senior Technicians, and Advance Senior Technicians.
• Capable of maintaining orderly paperwork and running service jobs.
• Possess skill to layout MDF and IDF closets, be able to dress all types of cable, and perform all types of terminations.
• Capable of working in Data Centers.
• Shall be able to install ladder racking and seismic bracing both above and under raised floor.
• Basic understanding of both copper and fiber cable testing and troubleshooting.
• Read and understand blueprints and design documents.
• Dress and furcate fiber trunks for splicing.
• Maintaining orderly paperwork and running service.
• Fusion Splice including Ribbon/Single OSP/ISP.
• Install, connect, and decommission network equipment.
• Operate DSX 5000 tester/OTDR Tester.
• Program testers.
• Download test results to Linkware/Linkware Live.
• Save test results, verify, and submit to customer.
• Create mass labels and apply per Portmap.
• Differentiate live cables from decommissioned cable.
• Copper testing and troubleshooting.
• Conduct Service Swaps of live networking devices.
• Understand "FIM" database and operate scanners.

PHYSICAL REQUIREMENTS

• Primarily walking, standing, and bending for extended periods with some sitting.
• Ability to communicate effectively with verbal, written, visual, and listening skills.
• Dexterity of hands and fingers to operate any required equipment as well as to operate a computer keyboard, mouse, and other technical instruments.
• Able to lift and carry heavy equipment, up to 50 pounds.
• Ability to pull cables.
• Ability to climb ladders and work on raised platforms.