Technician, Trainee Pharmacy

Giant Eagle, Inc.; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Pharmacy Technician Trainee to join their collaborative Pharmacy team. The role focuses on patient care, enhancing relationships, and ensuring compliance with regulations. Ideal candidates will have a high school diploma and a passion for service, helping exceed patient expectations and providing effective care.

Qualifications

• No prior experience required.
• Must be at least 18 years old.
• Certification in pharmacy preferred.

Responsibilities

• Welcome patients and provide compassionate care.
• Process orders and assist patients with questions.
• Maintain a clean and compliant work environment.

Skills

Patient Care

Compassion

Communication

Teamwork

Education

High school diploma or equivalent

Pharmacy Certification

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service-conscious Pharmacy team that consistently aims to develop great relationships with patients. You’ll help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, team members, and the company.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Preferred: Pharmacy Certification
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Welcome patients warmly and acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and enthusiastically meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring appropriate questions concerning prescriptions and over-the-counter medicine to the pharmacist.
• Maintain a neat and clean work environment to ensure compliance with company and government requirements.
• Assist team members with tasks to ensure department efficiency.
• Use the pharmacy computer to complete all necessary actions to maximize efficiency and provide optimal patient care at drop-off, will call, drive-thru, phone, filling, and order receiving, including searching for patients and profiles, determining fill and pick-up dates, managing prescriptions sent to Central Fill, quoting cash prices, checking medication inventory, and entering invoices.
• Assist in implementing action plans to improve outcomes using knowledge of service and business metrics.
• Support the execution of all company initiatives and programs.
• Complete required training programs and exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and pseudoephedrine sales.
• Finalize sales using the cash register according to established procedures and policies.
• Accurately transcribe prescription data to generate customer labels.
• Assist with maintaining proper inventory levels by ordering, receiving, stocking, and rotating drugs and supplies per company policies.
• Answer telephone calls politely and promptly, ensuring accurate information exchange and customer satisfaction.
• Resolve customer questions and concerns through effective communication with customers, management, and support staff.
• File written prescriptions daily.

About Us

At Giant Eagle Inc., we’re more than just food, fuel, and convenience. We’re a diverse and talented family of Team Members. Our people are the heart of our company. We strive to create a nurturing environment offering many career growth opportunities. Deep caring and solid family values make us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From our warehouses to our GetGo stores, grocery stores, and corporate office, we work together to serve our communities. Join our Giant Eagle family and start a lasting career with us.