Technician, Trainee Pharmacy

Giant Eagle, Inc.; Monongahela (PA); On-site; USD 28,000 - 36,000; Full time

Job summary

Giant Eagle, Inc. is hiring a Pharmacy Technician Trainee to join their team in Pennsylvania. The role includes welcoming patients, providing excellent service, and assisting with pharmacy operations. Ideal candidates will have a high school diploma and a passion for patient care.

Qualifications

• 0 to 6 months of experience in a pharmacy or customer service role.
• Pharmacy Certification preferred.
• Must be at least 18 years old.

Responsibilities

• Welcome and assist patients with compassion.
• Maintain cleanliness and compliance in the pharmacy.
• Process orders efficiently using pharmacy computer systems.

Skills

Customer Service

Attention to Detail

Teamwork

Education

High school diploma or equivalent

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service-conscious Pharmacy team that consistently develops great relationships with patients. You’ll help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, Team Members, and the company.

Disclaimer: Applicant must reside in the same country as the primary location of the role as outlined in this job posting.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Preferred: Pharmacy Certification
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Welcome patients and acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and enthusiastically meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring appropriate questions concerning prescriptions and over-the-counter medicine to the pharmacist.
• Maintain a neat and clean work environment to ensure compliance with company and government requirements.
• Assist team members with tasks to ensure the department runs efficiently.
• Use the pharmacy computer to complete all necessary actions to maximize efficiency and provide optimal patient care, including searching for patients and profiles, determining fill and pick-up dates, managing prescriptions sent to Central Fill, quoting cash prices, checking medication inventory, and entering invoices.
• Assist in implementing action plans to improve outcomes using relevant service and business metrics.
• Participate in all required training programs and exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and pseudoephedrine sales.
• Finalize sales using the cash register according to established procedures, including point-of-sale policies.
• Transcribe prescription data accurately to generate customer labels.
• Maintain proper inventory levels by ordering, receiving, stocking, and rotating drugs and supplies per company policy.
• Answer telephone calls politely and promptly, ensuring accurate information exchange and customer satisfaction.
• Resolve customer questions and concerns effectively through communication with customers, management, and support staff.
• File written prescriptions daily.

Compensation Grade

Pharmacy Technician

About Us

At Giant Eagle Inc., we’re more than just food, fuel, and convenience. We’re a diverse and talented family of Team Members. Our people are the heart of our company. We strive to create a nurturing environment with many career growth opportunities. Deep caring and family values make us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From warehouses to GetGo stores, grocery stores, and our corporate office, we work together to serve our customers and bring smiles. We’re always looking for the best Team Members to join our family. Join us and start a lasting career with Giant Eagle.