Technician Town Country Toyota

Sonic Automotive; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in the automotive industry is seeking a Service Technician to join their Charlotte team. The role involves performing vehicle repairs, supervising apprentices, and ensuring compliance with safety regulations. Comprehensive training and competitive compensation are offered, along with opportunities for internal advancement.

Benefits

Comprehensive training

Competitive compensation

Excellent benefits

Opportunities for internal advancement

Qualifications

• High CSI (Customer Satisfaction Index) required.
• Valid driver's license with a good driving record.
• Authorized to work in the USA.

Responsibilities

• Perform vehicle repair and maintenance work according to standards.
• Supervise apprentice technicians as assigned.
• Diagnose malfunctions and perform repairs.

Skills

Manual dexterity

Good judgment

Education

High school diploma or equivalent

Tools

ASE certification

Job description

Job Description

The Service Technician is responsible for performing vehicle repair and maintenance work in accordance with dealer and factory standards. S/he will also oversee the work of any apprentice technician assigned to him/her.

Duties and Responsibilities:

1. Receive repair orders from dispatcher and take vehicles to the stall area.
2. Perform work as outlined on repair orders efficiently and accurately, following dealership and factory standards.
3. Diagnose causes of malfunctions and perform repairs.
4. Communicate with parts department to obtain needed parts.
5. Save and tag parts if under warranty or requested by the customer.
6. Examine vehicles to determine if additional safety or service work is necessary.
7. Notify service advisor if additional work is not needed or repairs cannot be completed within the promised time.
8. Document all work performed.
9. Road-test vehicles when required or refer to the test technician, ensuring vehicles are not used for personal errands.
10. Supervise apprentice technicians as assigned.
11. Attend factory-sponsored training classes and stay updated with factory technical bulletins.
12. Maintain customer vehicle cleanliness and keep the shop area neat and tools accounted for.
13. Follow federal, state, and local regulations, including hazardous waste disposal.
14. Adhere to all safety policies and report accidents immediately.

Qualifications:

• High CSI (Customer Satisfaction Index) is required.
• ASE certification or equivalent manufacturing training.
• High school diploma or equivalent.
• Valid driver’s license with a good driving record.
• Manual dexterity and good judgment.
• Authorized to work in the USA.
• Ability to pass pre-employment testing including background checks, MVR, drug test, and valid driver license.

Additional Information:

Join our team for a rewarding career in the automotive industry. We offer comprehensive training, competitive compensation, and excellent benefits, with opportunities for internal advancement.