Job Description
The Service Technician is responsible for performing vehicle repair and maintenance work in accordance with dealer and factory standards. S/he will also oversee the work of any apprentice technician assigned to him/her.
Duties and Responsibilities:
- Receive repair orders from dispatcher and take vehicles to the stall area.
- Perform work as outlined on repair orders efficiently and accurately, following dealership and factory standards.
- Diagnose causes of malfunctions and perform repairs.
- Communicate with parts department to obtain needed parts.
- Save and tag parts if under warranty or requested by the customer.
- Examine vehicles to determine if additional safety or service work is necessary.
- Notify service advisor if additional work is not needed or repairs cannot be completed within the promised time.
- Document all work performed.
- Road-test vehicles when required or refer to the test technician, ensuring vehicles are not used for personal errands.
- Supervise apprentice technicians as assigned.
- Attend factory-sponsored training classes and stay updated with factory technical bulletins.
- Maintain customer vehicle cleanliness and keep the shop area neat and tools accounted for.
- Follow federal, state, and local regulations, including hazardous waste disposal.
- Adhere to all safety policies and report accidents immediately.
Qualifications:
- High CSI (Customer Satisfaction Index) is required.
- ASE certification or equivalent manufacturing training.
- High school diploma or equivalent.
- Valid driver’s license with a good driving record.
- Manual dexterity and good judgment.
- Authorized to work in the USA.
- Ability to pass pre-employment testing including background checks, MVR, drug test, and valid driver license.
Additional Information:
Join our team for a rewarding career in the automotive industry. We offer comprehensive training, competitive compensation, and excellent benefits, with opportunities for internal advancement.