Technician - Shoring and Pump

MacAllister Machinery Co., Inc.; Indianapolis (IN); On-site; USD 52,000 - 76,000; Full time

Job summary

MacAllister Machinery Co., Inc. is seeking a skilled technician to troubleshoot, repair, and maintain pump and shoring equipment. The role requires hands-on experience with heavy equipment, strong diagnostic abilities, and the ability to follow detailed repair procedures.

You will document repairs accurately and work within safety guidelines. Ideal candidates bring 5+ years of technician experience, a high school diploma or GED, and a vocational certificate.

Qualifications

• High School Diploma or GED required.
• 5+ years of work experience in a technician role.
• Preferred vocational/technical training or certificate.
• Class B CDL preferred in some roles.

Responsibilities

• Perform advanced troubleshooting and diagnosing equipment malfunctions and failures.
• Rebuild, repair, and maintain equipment and components.
• Understand operation and specifications of pump and shoring equipment.
• Complete repair documentation accurately and timely.
• Adhere to directions from managers and lead mechanics.
• Maintain safety and housekeeping in work area.

Skills

7+ years of experience

Strong communication

Excellent mechanical aptitude

Problem solving

Customer service

Self-motivation

Overtime/weekend availability

Education

High School Diploma or GED

Vocational/technical certificate

Class B CDL

Tools

Microsoft Office

Database systems

Job description

Position Summary

This position is primarily responsible for troubleshooting and performing service and/or repair jobs on pump and shoring equipment.

Primary Responsibilities

• Perform advanced troubleshooting and diagnosing of equipment malfunctions and failures
• Rebuild, repair, and maintain equipment and components
• Understands the operation, function, specifications, capabilities and controls all pump and shoring equipment
• Completes all documents associated with repairs in an accurate and timely manner
• Adhere to manager’s and lead mechanic’s directions regarding all repairs and service calls
• Adheres to all safety rules and maintains quality housekeeping in work area

Required Qualifications

• High School Diploma or GED
• 5 year or more of work‑related experience in a technician related position

Preferred Qualifications

• Certificate acquired through a vocational or technical school
• Class B CDL7 years or more of work‑related experience with pump and shoring equipment preferably with a rental company or Caterpillar

Knowledge, Skills, and Abilities

• Strong communication skills, including verbal, written, non‑verbal, listening and presentation skills.
• Able to articulate specific equipment problems in details to management, peers and/or customers.
• Strong customer service skills with basic prospecting skills and the ability to meet and/or exceed customer expectations.
• A strong knowledge of the product and a good knowledge of the product market with a strong respect for the Caterpillar/vendor influence.
• The ability to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous. treatment of peers, subordinates, and customers.
• Excellent mechanical aptitude.
• Excellent problem solving, diagnostic and troubleshooting skills with the ability to interpret and apply policies, procedures and guidelines and basic understanding of warranty administration.
• Moderate computer skills, including experience using Microsoft Office. Moderate experience using data base systems.
• A working knowledge of safety rules, laws and regulations concerning engine service, hydraulics, electrical, technical functions of various components and tooling procedures and capabilities.
• Self‑motivated with the ability to work with little or no supervision and achieve required goals and objectives.
• May be required to obtain a CDL.
• The ability to work overtime and weekends.

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO).