Technician Resource Manager

Siemens Gas and Power GmbH & Co. KG; Deer Park (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Siemens Energy is transforming how we deliver field service excellence. We are seeking a Technician Resource Manager to coordinate and dispatch field service technicians to outages while balancing skills, certifications, and customer priorities.

You will lead direct reports, support workforce planning, training compliance, and forecasting, and collaborate with operations, project management, and field teams to ensure safe, successful customer outcomes.

Qualifications

• 3-5 years supporting a field service organization.
• Eligibility to work in the United States without sponsorship.
• Experience leading direct reports and cross-functional teams.

Responsibilities

• Optimize technician utilization by coordinating and dispatching field service resources to outages, maintenance, inspections, and projects based on skills and availability.
• Partner with operations, project management, and field leadership to develop resource plans for safe, efficient work.
• Provide leadership, coaching, and performance management for direct reports.
• Oversee workforce administration including training, travel coordination, time and attendance, onboarding, and forecasting.
• Monitor demand, capacity, and qualifications to identify staffing gaps and mitigate risks.
• Promote safety culture by ensuring resources are trained and aligned with policies and standards.

Skills

Field service coordination

Leadership and coaching

Workforce planning

Resource forecasting

Safety culture awareness

Job description

Siemens Energy and Siemens Gamesa are becoming Omterra. "We energize society" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow.

A Technician Resource Manager plays a key role in ensuring the right technical resources are deployed to meet customer and business needs. A typical day involves coordinating and dispatching field service technicians to outages while balancing technician availability, skills, certifications, and customer priorities. The role also provides administrative support for workforce planning, travel coordination, training compliance, and resource forecasting. In addition, the Technician Resource Manager develops and supports direct reports through coaching, performance discussions, career development, and succession planning, while collaborating closely with operations, project management, and field teams to deliver safe and successful customer outcomes.

How You’ll Make an Impact

• Optimize technician utilization by coordinating and dispatching field service resources to customer outages, maintenance activities, inspections, and project assignments based on skills, certifications, availability, and business priorities.
• Partner with operations, project management, and field leadership teams to develop resource plans that support safe, efficient, and successful execution of customer work scopes.
• Provide leadership, coaching, and performance management for direct reports, fostering employee engagement, professional development, succession planning, and career growth.
• Oversee workforce administration activities including training compliance, travel coordination, time and attendance management, onboarding, and resource forecasting.
• Monitor resource demand, workforce capacity, and technician qualifications to identify staffing gaps, mitigate risks, and support long-term workforce planning strategies.
• Promote a strong safety culture by ensuring resources are appropriately trained, qualified, and aligned with company policies, customer requirements, and operational excellence initiatives.

What You Bring

• 3-5 years supporting a field service organization
• Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

About the Team

Gas Services

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

• Career growth and development opportunities; supportive work culture
• Company paid Health and wellness benefits

EqualEmployment Opportunity Statement

Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affimative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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