Technician - Rental Field Preventive Maintenance

MacAllister Machinery Co., Inc.; Michigan; On-site; USD 42,000 - 70,000; Full time

Job summary

MacAllister Machinery Co., Inc. is seeking a field service technician to perform scheduled preventative maintenance and routine services on rental equipment. You will inspect, diagnose, and repair equipment in the field while ensuring safety regulations are followed and service reports are accurately completed.

The role requires travel to job sites, parts lookups, and efficient time allocation. You will maintain tools, complete documentation, and may work overtime to meet deadlines and customer

Qualifications

• High school diploma or GED is required.
• 2+ years of mechanical experience with construction equipment preferred.
• Valid driver's license; CDL preferred for some assignments.

Responsibilities

• Performs routine scheduled services for rental equipment in the field.
• Preforms annual inspections for MEWP.
• Writes service reports and allocates time to each job.
• Maintains documentation: work orders, service reports, parts tracking.
• Recommends parts and completes repairs safely and efficiently.
• Overtime, weekends, or evenings may be required based on business needs.

Skills

Mechanical experience

CDL preferred

Hydraulics knowledge

Electrical systems

Safety awareness

Education

High School diploma or GED

Tools

ERP systems

Job description

Position Summary

The position is responsible for performing scheduled preventative maintenance and routine services on new and used rental equipment in the field. Additional responsibilities include but not limited to; looking up needed parts, writing service reports, return of parts, assigning time to jobs and adhering to all safety regulations.

Description

The position is responsible for performing scheduled preventative maintenance and routine services on new and used rental equipment in the field. Additional responsibilities include but not limited to; looking up needed parts, writing service reports, return of parts, assigning time to jobs and adhering to all safety regulations.

Position Summary

The position is responsible for performing scheduled preventative maintenance and routine services on new and used rental equipment in the field. Additional responsibilities include but not limited to; looking up needed parts, writing service reports, return of parts, assigning time to jobs and adhering to all safety regulations.

Position Duties/Responsibilities

Primary Responsibilities:

• Performs routine scheduled services for rental equipment fleet in the field.
• Preform annual inspections for Mobile Equipment Work Platforms (MEWP)
• Completes all required reporting for service time in an accurate and efficiently; this includes writing service reports, properly allocating time to each job, and tracking parts charged and parts returned
• Maintain customer satisfaction by understanding customer needs and ensuring deadlines are met safely, timely, and accurately as possible. May require working overtime (weekends and/or evenings) based on business needs
• Ensure all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts
• Complete all scheduled repairs in a safe and efficient manner
• Maintains company issued equipment and tools, keeping them in good working orders
• Adheres to all safety rules and maintains quality housekeeping in work area

Supervisory Responsibilities

• No formal responsibility for supervising others

Required

Position Requirements

• High School diploma or GED or equivalent work experience
• 2 years or more of mechanical experience with construction equipment. (Caterpillar, JLG, Genie, and etc.) Working knowledge of hydraulics, power train and electrical systems.
• A valid driver’s license and ability to get a commercial CDL (preferably a Class A or B with air brake endorsement).

Preferred

• Associates in Diesel Technology
• 4 years or more experience with construction equipment, preferably Caterpillar, JLG, and Genie. Strong knowledge of hydraulics, power train and electrical systems.
• Class A or B CDL with air brake endorsement

Knowledge, Skills, And Abilities

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Strong mechanical aptitude and working knowledge of power train, diesel engines, and electrical systems
• Ability to work outside of standard business hours including weekends and evenings
• Strong communication skills, including verbal, written and listening skills.
• Strong multitasking abilities, detail-oriented and self-motivated
• Excellent customer service skills
• Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization
• Ability to respond to customer requests with a sense of urgency, treating customers as his/her highest priority. Takes personal responsibility with customers, keeping commitments and following through on requests.
• Moderate computer skills experience with Enterprise Resource Systems(ERP), Time and Attendance Systems, and the ability to learn CAT/MacAllister/Michigan Cat systems.
• Solid understanding of work area metrics, takes responsibility for improving metrics and results. Understands the value of 6 Sigma in the workplace and contributes when asked.
• Strong initiative, demonstrating a "self starting" ability to daily work and proactively making improvements to the work process.
• Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
• Ability to work in a fast-paced, high-pressure, deadline driven environment
• Ability to work overtime, evenings, and weekends as needed

Other Requirements Of Position

• Works under general supervision. Employee acts independently to handle standard problems but usually reports on such problems. More unusual problems are referred to a supervisor/manager..
• Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies
• If an error is made while in this position, it will require some effort to identify the error and can impact the company financially
• Frequently communicates with customers, management, coworkers, and vendors
• Maintains equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.