Technician Recruiting Assistant

Quest Oracle Community; Beachwood (OH); On-site; USD 25,000 - 33,000; Full time

Job summary

Penske Truck Leasing Co., L.P. in Beachwood, OH is seeking a Recruiting Assistant Technician to support candidate sourcing and prescreening. The role emphasizes excellent candidate experience, attention to detail, and strong follow-up, with heavy Salesforce/Oracle documentation and CRM use.

Qualified applicants will have customer service and administrative experience; bilingual English/Spanish is a plus. The position requires proficiency with Word/Excel and comfort with internet-based tools,

Qualifications

• Prior demonstrated high-touch customer service and follow-up experience required.
• Administrative or recruiting experience preferred.
• Prior Salesforce, Oracle, or other applicant tracking system experience highly preferred.
• Bilingual, fluent English/Spanish written and verbal communication a plus.
• To perform this job successfully, an individual must have knowledge of Word and Excel, and must be internet savvy.
• A sense of humor and positive attitude are helpful, as this can be a stressful job with competing priorities at any given time.
• Qualified candidates must be effective communicators who are not afraid of the phone.
• Candidates who are highly technically savvy (internet, cloud-based applications, good with internet data research, cell phone/text messaging, etc.) are highly preferred.

Responsibilities

• Handle all inbound calls to main line
• Contact and prescreen all new leads and applicants
• Submits motor vehicle record (MVR) checks for driver candidates
• Schedules phone interviews with hiring specialists
• Perform validation/verification of driver candidate medical cards to company standards
• Heavy documentation of candidate conversations, primarily within Salesforce and Oracle
• Source for applicants within various markets
• Other projects and tasks assigned by supervisor.

Skills

Customer service

Administrative support

Phone screening

Bilingual English/Spanish

Salesforce

Oracle

Excel

Tools

Salesforce

Oracle

Job description

In-Office Schedule : 4 days per week

Address: 3000 Auburn Dr., Beachwood, OH 44122

Position Summary:

The Recruiting Assistant Technician Recruiting Center will primarily support processes around Technician candidate sourcing and prescreening. We are looking for individuals who are passionate about ensuring positive candidate experiences, have high energy, a positive attitude, attention to detail, and the capacity to deliver results. Qualified candidates for this role will have prior experience demonstrating strong customer support through administrative and process completion, including issue resolution and strong follow-up. In this role, you will need to be proficient in the use of technology, being able to capture candidate information via phone while managing multiple screen computer applications. Bilingual Spanish or French candidates are also strongly preferred as our operations support geographies across the United States and Canada.

Job Responsibilities:

• Handle all inbound calls to main line

• Contact and prescreen all new leads and applicants

• Submits motor vehicle record (MVR) checks for driver candidates

• Schedules phone interviews with hiring specialists

• Perform validation/verification of driver candidate medical cards to company standards

• Heavy documentation of candidate conversations, primarily within Salesforce and Oracle

• Source for applicants within various markets

• Other projects and tasks assigned by supervisor.

Qualifications:

• Prior demonstrated high-touch customer service and follow-up experience required.

• Administrative or recruiting experience preferred.

• Prior Salesforce, Oracle, or other applicant tracking system experience highly preferred.

• Bilingual, fluent English/Spanish written and verbal communication a plus.

• To perform this job successfully, an individual must have knowledge of Word and Excel, and must be internet savvy.

• A sense of humor and positive attitude are helpful, as this can be a stressful job with competing priorities at any given time.

• Qualified candidates must be effective communicators who are not afraid of the phone.

• Candidates who are highly technically savvy (internet, cloud-based applications, good with internet data research, cell phone/text messaging, etc.) are highly preferred.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Human Resources

Job Function: Talent Acquisition

Job Family: Human Resources

Address: 3000 Auburn Dr

Primary Location: US-OH-Beachwood

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2612682