TECHNICIAN, MTI GQ OPS – RELIABILITY LAB

1000 Micron Technology, Inc.; Boise (ID); On-site; USD 65,000 - 90,000; Full time

Job summary

Micron Technology, Inc. is seeking a GQ Operations Technician in Boise, Idaho. You will bridge production and engineering teams, drive workflow optimization, and resolve complex manufacturing issues to improve quality and throughput.

You will leverage technical expertise and data- driven methods, including AI tools, to support continuous improvement and accurate documentation across manufacturing processes.

Qualifications

• Associate’s degree or equivalent technical experience in engineering/industrial tech.
• Experience troubleshooting manufacturing processes and workflow disruptions.
• Strong analytical, problem solving and decision-making skills for fast-paced environments.
• Proficiency with computer-based manufacturing systems and data analysis tools.

Responsibilities

• Monitor workstation performance and cycle times to identify constraints and drive improvements.
• Troubleshoot and resolve product flow interruptions, lot holds, and MES errors.
• Collaborate with Engineering, Equipment Support, and Production to boost equipment productivity and process execution.
• Lead advanced technical training of Manufacturing Technicians and maintain training materials.

Skills

Analytical thinking

Troubleshooting

Data analysis

MS Office

Education

Associate degree in Engineering Technology or related

Tools

MS Office

Manufacturing systems software

Job description

Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. At Micron, our Global Quality Operations (GQ Ops) team plays a critical role in supporting manufacturing excellence, improving cycle time, enhancing data quality, and enabling operational efficiency across the factory. We are looking for a highly motivated GQ Operations Technician to serve as a technical resource and operational leader who bridges production and engineering teams. In this role, you will drive workflow optimization, resolve complex manufacturing issues, support advanced technician training, and contribute to continuous improvement initiatives that impact product quality, throughput, and customer satisfaction. As a GQ Operations Technician, you will leverage technical expertise, problem‑solving skills, and Generative AI tools to improve operational performance, support engineering activities, and ensure smooth product movement through manufacturing processes.

Responsibilities

• Monitor workstation performance, cycle time, and manufacturing reports to identify operational constraints and implement improvement actions.
• Troubleshoot and resolve product flow interruptions, lot holds, lockups, tracking issues, equipment group holds, data transfer concerns, and manufacturing execution system errors.
• Partner with Engineering, Equipment Support, and Production teams to improve equipment productivity, job release accuracy, process execution, and overall factory performance.
• Lead advanced technical training efforts by mentoring, certifying, and coaching Manufacturing Technicians while developing and maintaining training materials and procedures.
• Manage work‑in‑process (WIP) priorities, monitor bottlenecks, support scheduling optimization, and drive rapid issue resolution to meet production goals.
• Perform equipment audits, support preventive maintenance activities, assist with kit changes, and maintain accurate hardware and inventory records.
• Conduct initial failure analysis investigations, support corrective actions, and provide technical ownership until issues are fully resolved and cleared.
• Leverage Generative AI tools and data‑driven methodologies to improve workflow efficiency, operational analysis, documentation quality, and continuous improvement initiatives.

Minimum Qualifications

• Associate’s degree in Engineering Technology, Electronics, Manufacturing, Industrial Technology, or equivalent technical experience.
• Experience troubleshooting manufacturing processes, equipment issues, product holds, and operational workflow disruptions.
• Strong analytical, problem‑solving, and decision‑making skills with the ability to prioritize multiple tasks in a fast‑paced environment.
• Proficiency with computer‑based manufacturing systems, Microsoft Office applications, and data analysis tools.

Preferred Qualifications

• 3+ years of experience in semiconductor manufacturing, high‑volume production, engineering support, or a related technical environment.
• Experience supporting semiconductor operations, test, assembly, burn‑in, quality, or manufacturing execution systems.
• Working knowledge of UNIX/Linux‑based systems, factory automation platforms, and manufacturing reporting tools.
• Experience conducting failure analysis, supporting equipment recovery activities, and leading continuous improvement projects.
• Experience utilizing Generative AI tools (Copilot, ChatGPT, Claude, or similar platforms) to improve operational efficiency, reporting, analysis, training, or documentation.

Micron Benefits

Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time‑off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.

Equal Opportunity Employer

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Policy Statements

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.